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I closed my account but Spotify claims email is still in use

I closed my account but Spotify claims email is still in use

I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai address to my primary email, Spotify states that the email address is still in use even though I closed that account over 7 days ago.  
Spotify claimed that my data would be deleted after 7 days, why is my primary address still claimed to be in use? How do I get Spotify to allow the use of my primary email address?

 

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2 Replies

Hey @immcinto,


Thanks for reaching out.

 

It can take around 14-30 days for your email address to become available for sign-up again.

 

I hope this clears things up 🙂

MaximSpotify Star
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