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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4563 Views
  • 1 replies
  • 9 likes
  • Security
  • 4563 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464751 Views
  • 976 replies
  • 111 likes
  • Account
  • 464751 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205483 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205483 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113159 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113159 Views
  • 72 replies
  • 12 likes

Spotify Deleted My Account

PlanPremiumCountryUKDevice(Iphone 12)Operating System(IOS 15.1.1) My Question or IssueWhen logging in it says the email/pass is wrong. Resetting the password then says my account doesn't exist despite my details being completely correct. Customer Sup...

  • Casual Listener
  • Plan Premium Country UK Device (Iphone 12) Operating System (IOS 15.1.1)   My Question or Issue When logging in it says the email/pass is wrong. Resetting the password then says my acc...
  • sd3828
  • Casual Listener
  • 58 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 58 Views
  • 1 replies
  • 0 likes

Spotify charged my credit card without my permission (username: *BLEEP*)

I noticed today that Spotify (Stockholm, SWE) charged my credit card on June 19 with USD 5 when I checked my bill! I didn’t even subscribe the premium service. What’s going on? I left a message with their Facebook (Spotify Cares) and no response yet.

  • Visitor
  • I noticed today that Spotify (Stockholm, SWE) charged my credit card on June 19 with USD 5 when I checked my bill!  I didn’t even subscribe the premium service. What’s going on? I left a messag...
  • Not applicable
  • 1063 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 1063 Views
  • 2 replies
  • 0 likes

Made account with Facebook, do not have login information

PlanFamily PremiumCountryBrasil My Question or IssueI initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as i need a password i never set up to do so. How can I find out what is my account pas...

  • Visitor
  •   Plan Family Premium Country Brasil     My Question or Issue I initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as ...
  • robinsgirl2015
  • Newbie
  • 407 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 407 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Profile Picture Won't Save

I have been trying all day to change my profile picture on the web player app. It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo. I have never had issues with this before.I have tried restarting both ...

  • Casual Listener
  • I have been trying all day to change my profile picture on the web player app.  It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo.  I have ...
  • CHXRLIY
  • Visitor
  • 26972 Views
  • 28 replies
  • 6 likes
  • Account
    Premium
  • 26972 Views
  • 28 replies
  • 6 likes

Solved!! Premium is not free from adds?

I pay for premium because I got tired for listening to between songs. But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows.I tried to contact Spotify, but I cannot find a way to talk ...

  • Casual Listener
  • I pay for premium because I got tired for listening to between songs.   But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows....
  • Vedsegaard
  • Casual Listener
  • 148 Views
  • 3 replies
  • 1 likes
  • Account
  • 148 Views
  • 3 replies
  • 1 likes

Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Casual Listener
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • Jose_M
  • Spotify Star
  • 113 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 113 Views
  • 3 replies
  • 0 likes

I want to change my payment method to a new credit card for Spotify and can’t do it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
  • 102 Views
  • 1 replies
  • 0 likes

Child's email address is linked to an account but not linked to an account

I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got locked out of using his email.If I try to create a n...

  • Visitor
  • I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got l...
  • Maxim
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • Plan - premium  Country - USA Device - iPad&iPhone  My Question or Issue I have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly...
  • HLA212
  • Visitor
  • 8478 Views
  • 33 replies
  • 2 likes
  • Account
  • 8478 Views
  • 33 replies
  • 2 likes

Solved!! Profile picture changes by itself

Hi! My Spotify isn´t connected to Facebook. But I changed my profile picture in FB the other day and now its been changed on Spotify too. It´s kind of creepy to see that Spotify changes my profile picture to the same one as on FB when the two are not...

  • Casual Listener
  • Hi!   My Spotify isn´t connected to Facebook. But I changed my profile picture in FB the other day and now its been changed on Spotify too.   It´s kind of creepy to see that Spotify cha...
  • sydney35
  • Casual Listener
  • 9024 Views
  • 4 replies
  • 0 likes
  • 9024 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't Sign in to Hulu with Spotify Premium/Hulu subscription (HELP)

PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...

  • Newbie
  • Plan Premium w/ Hulu   My Question or Issue I currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it...
  • AlinaLB
  • Newbie
  • 17126 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 17126 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

  • Visitor
  • My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had n...
  • Luan
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Funcionalidade de tradução da letra não aparece.

Olá, tudo bem? Vamos lá...Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a opção, ou em contas premium de conhecidos e amigos, na...

  • Casual Listener
  • Olá, tudo bem? Vamos lá... Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a o...
  • Luan
  • Spotify Star
  • 173 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 173 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account is linked to an old email that I can't access.

I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no idea what my password is either. Tried to chat Spotif...

  • Visitor
  • I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no id...
  • Not applicable
  • 3101 Views
  • 5 replies
  • 0 likes
  • 3101 Views
  • 5 replies
  • 0 likes

Não recebi meu reembolso e minha assinatura foi cancelada

Me mandaram um email que minha assinatura foi cancelada porém o reembolso não foi feito como eles disseram na msg

  • Visitor
  • Me mandaram um email que minha assinatura foi cancelada porém o reembolso não foi feito como eles disseram na msg
  • Jose_M
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes

The artist's name is already taken

I can't connect Spotify for artists because the artist's name is already taken.

  • Visitor
  • I can't connect Spotify for artists because the artist's name is already taken.
  • Maxim
  • Spotify Star
  • 39 Views
  • 1 replies
  • 0 likes
  • 39 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify has blocked my ip address

Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: ForbiddenYour client does not have permission to get URL / from t...

  • Casual Listener
  • Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: Forbidden You...
  • revhologram
  • Newbie
  • 3555 Views
  • 11 replies
  • 0 likes
  • 3555 Views
  • 11 replies
  • 0 likes