Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8778 Views
1 replies
9 likes
Security

8778 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
g2_gdlm
Casual Listener
478668 Views
979 replies
111 likes
Account

478668 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210035 Views
119 replies
117 likes
Account

1210035 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120194 Views
72 replies
12 likes
Account
Login
Premium

120194 Views
72 replies
12 likes

Cannot Change Email

PlanPremiumCountryAustraliaDeviceiPhone 12 & Samsung S10Operating SystemWindows 11 My Question or IssueWhen trying to update email, i receive the following message "For your protection we are unable to process your request at the moment. Please try a...

totant
Visitor
Plan Premium Country Australia Device iPhone 12 & Samsung S10 Operating System Windows 11 My Question or Issue When trying to update email, i receive the following message ...
2024-08-22 5:08:48 AM
Tuesday
Not applicable
259 Views
2 replies
0 likes
Account
Login
Security

259 Views
2 replies
0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

Umbrasi
Casual Listener
Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
2020-06-30 4:18:05 PM
Tuesday
Technon
Newbie
39553 Views
31 replies
1 likes
Account
Free
Login
Other
Premium
Security
Subscription
Unlimited

39553 Views
31 replies
1 likes

Superuser Contribution Monthly subscription price is too expensive.

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertainment that are also accesible on my computer and my ...

emilysbs
Newbie
I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertain...
2012-07-02 5:26:51 AM
Tuesday
Not applicable
20642 Views
54 replies
28 likes

20642 Views
54 replies
28 likes

Superuser Contribution I have recently got family,my daughter logged in as me when i sent her the link,rather than her own.

PlanPremium familyCountryU.KDeviceiPhone 7 (daughter) samsung s10 (me)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I sent the family link to my daughter,she logged in as me by mistake,now every time I send her the ...

Bryanj1
Visitor
Plan Premium family Country U.K Device iPhone 7 (daughter) samsung s10 (me) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I sent the f...
2020-01-08 8:53:12 PM
Tuesday
31d6kreeqztxiduzqzq3
Casual Listener
1387 Views
3 replies
0 likes
Login
Premium

1387 Views
3 replies
0 likes

Superuser Contribution Free account to student premium wont connect

PlanFree/PremiumAustraiia Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have just subscribed from free to Student account. Spotify has not linked existing free account to new account. Do I need to st...

Rencammm18
Visitor
Plan Free/Premium Austraiia Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have just subscribed from free to Stu...
Tuesday
Tuesday
Joan
Moderator
65 Views
1 replies
0 likes
Account
Subscription

65 Views
1 replies
0 likes

Superuser Contribution My account is linked to an old email that I can't access.

I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no idea what my password is either. Tried to chat Spotif...

New user
Visitor
I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no id...
2023-03-04 4:03:19 AM
Tuesday
gwenethyy
Visitor
3882 Views
8 replies
0 likes

3882 Views
8 replies
0 likes

Where to remove old offline devices

I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.

DanStinebaugh
Casual Listener
I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.
2023-10-24 9:09:03 PM
Tuesday
Not applicable
785 Views
2 replies
0 likes

785 Views
2 replies
0 likes

(Account) I’ve tried to claim my Spotify Artist Profile several times and have not been approved

I have put up to 3 requests in to claim my Artist Profile and I have not received any emails after the 3 business day periods. I distributed my song through SoundCloud Next Pro. How can I get access? I have proof of ownership.DistributorSoundCloud Ne...

SADSKYBOY
Visitor
I have put up to 3 requests in to claim my Artist Profile and I have not received any emails after the 3 business day periods. I distributed my song through SoundCloud Next Pro. How can I get access?...
2024-10-04 10:30:57 PM
Tuesday
Not applicable
251 Views
2 replies
0 likes
Account

251 Views
2 replies
0 likes

Family Plan: cannot log into one of our accounts

I am trying to help my daughter log in to her account. I have her password saved but I do not know her username. When I log into spotify to look at my family plan it only shows her first name. Because she is a minor I am not sure what email address, ...

yobrogo
Newbie
I am trying to help my daughter log in to her account. I have her password saved but I do not know her username. When I log into spotify to look at my family plan it only shows her first name. Becaus...
Tuesday
Tuesday
Maxim
Spotify Star
93 Views
1 replies
0 likes
Login

93 Views
1 replies
0 likes

I want to cancel Hulu but keep my Spotify subscription

I would like to remove the Hulu add on from my account.

New user
Visitor
I would like to remove the Hulu add on from my account.
Monday
Tuesday
Maxim
Spotify Star
38 Views
1 replies
0 likes

38 Views
1 replies
0 likes

Can't login to podcast account.

Logged in with Spotify but the podcast isn't there.Tried Reset using both the email and username option. No good.Podcast : https://open.spotify.com/show/2b9Vp07mUyUy3VRdYKiUP3?si=3tq2_WNlStCPBZdebbgxAg

mrhbits
Casual Listener
Logged in with Spotify but the podcast isn't there. Tried Reset using both the email and username option. No good. Podcast : https://open.spotify.com/show/2b9Vp07mUyUy3VRdYKiUP3?si=3tq2_WNlStCPBZde...
2024-03-18 11:34:41 PM
Tuesday
zakrak4
Visitor
3235 Views
10 replies
0 likes

3235 Views
10 replies
0 likes

Unable to add a new login method

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify login connected with my old FB account. Now I need to login from a new device and v...

JitkaG
Visitor
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Spoti...
2024-09-05 8:40:17 AM
Tuesday
Mrtocinin
Visitor
604 Views
3 replies
0 likes
Account

604 Views
3 replies
0 likes

Solved!! I want to remove a credit card from my payment details.

There is no option to delete a card on the Payment Details page. I added a new card for payment and want to delete my old card so that it is no longer charged.

New user
Visitor
There is no option to delete a card on the Payment Details page. I added a new card for payment and want to delete my old card so that it is no longer charged.
2023-12-21 6:30:42 PM
Tuesday
jalin0919
Visitor
50549 Views
26 replies
4 likes

50549 Views
26 replies
4 likes

Superuser Contribution Podcast doesn't appear on Public Profile

Hi there, I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assuming you can have your own Podcasts, Playlists, and Music appe...

DryHumour
Visitor
Hi there, I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assumi...
2020-02-16 2:32:42 AM
Monday
EmbraceArbitrary
Casual Listener
1840 Views
3 replies
0 likes
Account

1840 Views
3 replies
0 likes

Superuser Contribution I can't login into my account although I am giving the right password email

I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any email.

New user
Visitor
I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any e...
2023-10-09 5:29:50 PM
Monday
Not applicable
12801 Views
19 replies
0 likes

12801 Views
19 replies
0 likes

I don’t know my email or username

Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going to be charged forever. Please help me how to get to ...

chowscoperi0297
Regular
Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going t...
2022-03-09 4:22:57 PM
Sunday
Not applicable
1190 Views
4 replies
0 likes
Account
Subscription

1190 Views
4 replies
0 likes

Solved!!Superuser Contribution Can't Login with Google Account

PlanFree/PremiumCountryKoreaDeviceSamsung Galaxy NT 10Operating SystemAndroid My Question or IssueI am currently using only my Google account linked to Spotify. However, there is a problem logging in with Google, so I cannot log in. And now I'm writi...

user-removed
Visitor
Plan Free/Premium Country Korea Device Samsung Galaxy NT 10 Operating System Android My Question or Issue I am currently using only my Google account linked to Spotify. However, ther...
2023-06-07 8:08:03 AM
Sunday
LHabich
Visitor
11068 Views
5 replies
0 likes
Account
Login

11068 Views
5 replies
0 likes

Superuser Contribution My extended streaming history doesn't have any data within it

My account is pretty new, but I wanted to link it to stats.fm to track my stats better, but when I downloaded the .zip from the email, I was unable to import it due to the files missing, I would put this issue through to them, but upon inspection of ...

New user
Visitor
My account is pretty new, but I wanted to link it to stats.fm to track my stats better, but when I downloaded the .zip from the email, I was unable to import it due to the files missing, I would put ...
Sunday
Sunday
Novy
Moderator
65 Views
1 replies
0 likes

65 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot update email address

I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later. "Password details I'm using are correct. Any ideas g...

New user
Visitor
I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later....
2023-10-04 3:04:53 PM
Sunday
rsmith2020
Casual Listener
21949 Views
36 replies
2 likes

21949 Views
36 replies
2 likes

Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

New user
Visitor
i need to change my username i know we only use our email to login but i want to change it
2024-07-03 10:38:45 PM
Sunday
Visuallyengaged
Visitor
37250 Views
10 replies
6 likes

37250 Views
10 replies
6 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts