I forgot my email address... and nothing will help

[Drjodo]

Hello,

a few days ago I wrote this:

"I forgot my email address. my account is a facebook account. The problem is that I'm testing the 30 day premium and does not want that the contract will be extended accordingly.

can provide all the information, the card data, etc.
only the email I can not remember."

The community said that I should write to the support. So I wrote to the support..

the answer from the support was: "please look in the board for help!".

What should I do now? I need help!! =(

[user-removed · Accepted solution]

Hey there!

Just reply to this automated email and someone respond to you asap.

Thanks.

[Drjodo]

It is the email I do not know. what should I reply??
can not someone just delete the account? I can specify all data except the email address ...

[user-removed]

Yes. But those datails are very private, so you can't discuss about those on a public forum.

It's best to contact via Contact form and Spotify can help you to delete account and subscription.

[Drjodo]

okay, I'll do that. again.

I hope I will not again refer here.

thank you

[user-removed]

You can also post here your first feedback reference number so I can pass it along to Customer service.

[Drjodo]

The only number that I got is this:

ref:_00DD0pxIW._500D0JfgTD:ref

[user-removed · Accepted solution]

Do you have case number

It looks like this:

[Drjodo]

I am from Germany and my email did not look anything like this.
I'll just write that again. but thank you!

[user-removed]

If you get automated response tell you to look this community, just response to that mail, so real person answer then.