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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9252 Views
  • 3 replies
  • 9 likes
  • Security
  • 9252 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483784 Views
  • 979 replies
  • 111 likes
  • Account
  • 483784 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211388 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211388 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121136 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121136 Views
  • 72 replies
  • 12 likes

Deactivate Consul Remotely

Hi, Looking for some help, is it possible to deactivate a spotify account remotely as in it is set up on a desktop that I no longer have access to but the (premium) account is still being used Thanks

  • Casual Listener
  • Hi, Looking for some help, is it possible to deactivate a spotify account remotely as in it is set up on a desktop that I no longer have access to but the (premium) account is still being used &nbsp...
  • jmschrfn
  • Newbie
  • 962 Views
  • 15 replies
  • 0 likes
  • 962 Views
  • 15 replies
  • 0 likes

Solved!! It won't work on my phone!!!!!

I paid the $10 and it says I havent on my phone... What do i do?

  • Casual Listener
  • I paid the $10 and it says I havent on my phone... What do i do?
  • user-removed
  • Not applicable
  • 610 Views
  • 3 replies
  • 0 likes
  • 610 Views
  • 3 replies
  • 0 likes

Premium doesn't work

i have just paid for premium for three months,cant use iphone or ipad to look at radio stations play my starred,doesnt recognise as a premium user tried everthing whats going on!

  • Casual Listener
  • i have just paid for premium for three months,cant use iphone or ipad to look at radio stations play my starred,doesnt recognise as a premium user tried everthing whats going on!
  • user-removed
  • Not applicable
  • 202 Views
  • 3 replies
  • 0 likes
  • 202 Views
  • 3 replies
  • 0 likes

Free trial.

1 simple question - Only new people get the 30days free trial? Nothing to remember us who have payed hundreds of Euros for the program? Why not give it to everyone.

  • Newbie
  •  1 simple question - Only new people get the 30days free trial? Nothing to remember us who have payed hundreds of Euros for the program? 🙂 Why not give it to everyone. 🙂
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

IMPORTANT: Regional Problem

Hello, I was in the Netherlands for half a year and I was using spotify frequently. Now I am back in Turkey, and here Spotify has not been launched yet. I was wondering if it is possible for me to reach my account (even through my iPhone) if I upgrad...

  • Newbie
  • Hello,   I was in the Netherlands for half a year and I was using spotify frequently. Now I am back in Turkey, and here Spotify has not been launched yet. I was wondering if it is possible f...
  • 155 Views
  • 0 replies
  • 1 likes
  • 155 Views
  • 0 replies
  • 1 likes

Doesnt work

I just bought premium and still can't listen to music on my iPhone it claims that iam not on premium

  • Casual Listener
  • I just bought premium and still can't listen to music on my iPhone it claims that iam not on premium
  • Kamilbrey
  • Casual Listener
  • 358 Views
  • 4 replies
  • 0 likes
  • 358 Views
  • 4 replies
  • 0 likes

Password problem...

Having this **bleep**ing problem over and over and over and over and over and over and over and over and over again.. Every time I log out and try to log in again it tells me it's wrong password. So have to reset and set new password like 100 times b...

  • Casual Listener
  • Having this **bleep**ing problem over and over and over and over and over and over and over and over and over again.. Every time I log out and try to log in again it tells me it's wron...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

premium glitch

the app on my ipod isnt letting me stream music even though i have a premium subsciption i have just made a payment and i have clicked the upgrade button just to be sure where it tells me i have spotify premium please help

  • Visitor
  • the app on my ipod isnt letting me stream music even though i have a premium subsciption i have just made a payment and i have clicked the upgrade button just to be sure where it tells me i have spot...
  • 767 Views
  • 0 replies
  • 0 likes
  • 767 Views
  • 0 replies
  • 0 likes

Paid for down load, but showing unable to download error 910

Purchased track and got verification of payment, but not able to download the track saying " The tracks you were trying to down load are currently unavailable. Try again later ERROR 910" Contacted Spotify, all they said was try the community...

  • Newbie
  • Purchased track and got verification of payment, but not able to download the track saying " The tracks you were trying to down load are currently unavailable. Try again later ERROR 910" Contacte...
  • stoffel1973
  • Regular
  • 565 Views
  • 3 replies
  • 0 likes
  • 565 Views
  • 3 replies
  • 0 likes

redeemed code but no download credits on account

I have redeemed a PIN from a download gift card for 15 downloads, even got an email receipt , but my account shows no downloads available. Any ideas?

  • Casual Listener
  • I have redeemed a PIN from a download gift card for 15 downloads, even got an email receipt , but my account shows no downloads available. Any ideas?  
  • meahtenoha
  • Spotify
  • 563 Views
  • 6 replies
  • 0 likes
  • 563 Views
  • 6 replies
  • 0 likes

Music not playing at all

Can anyone suggest a way to get music playing and/or contact an actual person w a ph # @ Spotify?

  • Casual Listener
  • Can anyone suggest a way to get music playing and/or contact an actual person w a ph # @ Spotify?
  • Hurricanes1
  • Casual Listener
  • 314 Views
  • 4 replies
  • 0 likes
  • 314 Views
  • 4 replies
  • 0 likes

I cannot Change my country!

Hi, I am Brazilian, and I used to live in US because I was studying there. Therefore I got Spotify in the US, and I live no more there and my current country is Brazil. Can I change that, or only paying?!Thanks, Renan

  • Newbie
  • Hi,  I am Brazilian, and I used to live in US because I was studying there. Therefore I got Spotify in the US, and I live no more there and my current country is Brazil. Can I change that, or...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Solved!! I forgot my email address... and nothing will help

Hello, a few days ago I wrote this: "I forgot my email address. my account is a facebook account. The problem is that I'm testing the 30 day premium and does not want that the contract will be extended accordingly. can provide all the information, th...

  • Regular
  • Hello,   a few days ago I wrote this:   "I forgot my email address. my account is a facebook account. The problem is that I'm testing the 30 day premium and does not want that the c...
  • user-removed
  • Not applicable
  • 1014 Views
  • 9 replies
  • 0 likes
  • 1014 Views
  • 9 replies
  • 0 likes

login

I am unable to access my spotify account. Whenever I try to reset my pw, I'm told to change my settings at facebook !?! I have never used fb to access spotify before. I tried removing the app from my facebook account, but it still tells me to change ...

  • Newbie
  • I am unable to access my spotify account. Whenever I try to reset my pw, I'm told to change my settings at facebook !?! I have never used fb to access spotify before. I tried removing the app from...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

which US Cash cards or Prepaid Credit Cards work with Spotify?

    which US Cash cards or Prepaid Credit Cards work with Spotify ????

  • Casual Listener
  •     which US Cash cards or Prepaid Credit Cards work with Spotify ????
  • user-removed
  • Not applicable
  • 2579 Views
  • 5 replies
  • 0 likes
  • 2579 Views
  • 5 replies
  • 0 likes

Solved!! Being Charged for Download .... Without downloading!

So I've been using spotify (this time around), for about 1/2 months I think. I listen to the top 100 song playlist most days and have it as offline on my mobile. Well i was charged two lots of £50 (£100) for two groups of 100 songs yesterday. I dont'...

  • Casual Listener
  • So I've been using spotify (this time around), for about 1/2 months I think. I listen to the top 100 song playlist most days and have it as offline on my mobile.   Well i was charged two l...
  • will311258
  • Casual Listener
  • 2005 Views
  • 37 replies
  • 0 likes
  • 2005 Views
  • 37 replies
  • 0 likes

Solved!! "!" beside downloaded track

I bought a bundle of 40 songs which is up today I have downloaded 39 tracks, so should still have 1 left BUT it staes I do not, but I do have one track in my downloaded playlist that has an exclimation mark beside it what does that mean? And if I did...

  • Music Fan
  • I bought a bundle of 40 songs which is up today   I have downloaded 39 tracks, so should still have 1 left   BUT it staes I do not, but I do have one track in my downloaded playli...
  • J-Basil
  • Casual Listener
  • 1124 Views
  • 11 replies
  • 0 likes
  • 1124 Views
  • 11 replies
  • 0 likes

Country change issue

Hi!I am from Spain and I just moved to Germany. I've been listening to Spotify for the last weeks without problems, but suddenly I got a message saying that my country does not match the one set in my profile, and it tells me to change it. Well, when...

  • Newbie
  • Hi! I am from Spain and I just moved to Germany. I've been listening to Spotify for the last weeks without problems, but suddenly I got a message saying that my country does not match the one set ...
  • Richard
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes