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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9955 Views
  • 3 replies
  • 9 likes
  • Security
  • 9955 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497004 Views
  • 982 replies
  • 112 likes
  • Account
  • 497004 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214171 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214171 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122784 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122784 Views
  • 72 replies
  • 12 likes

Solved!! Resetting my account

Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks

  • Newbie
  • Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
  • Sam
  • Spotify
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Canceling Gift subscription.

How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.

  • Newbie
  • How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
  • Sam
  • Spotify
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Premium account not activated

My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.

  • Newbie
  •   My premium worked for a couple of days and then it switched back to a free account.  I've beem charged for the service. I try to log in and log out, but still doesn't work.
  • Richard
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

how do i cancel subscription?

recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be. i've found the How do i cancel my subscription? page in spotify help, it says: Go to your subscription page (you will have to...

  • Visitor
  • recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be.   i've found the How do i cancel my subscription? page in spotify...
  • SmokinGuzz
  • Casual Listener
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

10 seconds before new song begin...and it is not an option.

Hello. Mmy problem since some days is that it takes at least 10 seconds to launch a new song. In preference I uncheck the box to play songs without silence between tracks. It is unpleasant. A solution before I leave spotify?

  • Newbie
  • Hello.   Mmy problem since some days is that it takes at least 10 seconds to launch a new song.   In preference I uncheck the box to play songs without silence between tracks. &nb...
  • Ollie_
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Enabled premium on the wrong account.

Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.

  • Newbie
  • Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls. 
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

old playlists on new account

i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then realised that before my spotify loged me in altmaticly ...

  • Casual Listener
  • i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then real...
  • Emilyxoox
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Changing country problem

Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one,...

  • Newbie
  • Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profil...
  • meahtenoha
  • Spotify
  • 1186 Views
  • 1 replies
  • 0 likes
  • 1186 Views
  • 1 replies
  • 0 likes

payed for premium, still on free.

cant get any help here, my friend told me all about you. thx anywys bye

  • Newbie
  • cant get any help here, my friend told me all about you.   thx anywys bye
  • meahtenoha
  • Spotify
  • 387 Views
  • 5 replies
  • 0 likes
  • 387 Views
  • 5 replies
  • 0 likes

Solved!! Failed to enable spotify social. (Undeleted Facebook)

I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my public profile and people cannot see what I am listeni...

  • Regular
  • I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my p...
  • berachiel
  • Regular
  • 1145 Views
  • 14 replies
  • 0 likes
  • 1145 Views
  • 14 replies
  • 0 likes

One month free?

I've just signed up for the one month free trial of Spotify Premium, nothing happened on my Spotify account even after logging out and logging back in, I clicked on a 'get premium' sign in Spotify and its sent me another receipt charging me for this ...

  • Regular
  • I've just signed up for the one month free trial of Spotify Premium, nothing happened on my Spotify account even after logging out and logging back in, I clicked on a 'get premium' sign in Spotify an...
  • jme2k7
  • Music Fan
  • 1080 Views
  • 3 replies
  • 0 likes
  • 1080 Views
  • 3 replies
  • 0 likes

Can't change e-mail address due to already in use

I have a Premium spotify account and I want to change the e-mail address, but it says that the e-mail address is already in use. I might have tried to create an additional account long ago using that e-mail adress (but I'm not sure and don't know whi...

  • Regular
  • I have a Premium spotify account and I want to change the e-mail address, but it says that the e-mail address is already in use. I might have tried to create an additional account long ago using that...
  • Sam
  • Spotify
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

People logged into my account

Could someone please log all users from my account? I have changed my password but it doesn't seem to have made a difference. I understand that I will lose my synced offline tracks and am happy to go ahead on this basis.

  • Newbie
  • Could someone please log all users from my account? I have changed my password but it doesn't seem to have made a difference. I understand that I will lose my synced offline tracks and am happy to go...
  • Sam
  • Spotify
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

Hi My credit card expired so my Premium payment failed. Sorted it out and the payment went through, however, I am not getting the Premium service on my Laptop. My Account details say I'm a Premium holder, I just don't get the service. My Ipad seems o...

  • Newbie
  • Hi   My credit card expired so my Premium payment failed. Sorted it out and the payment went through, however, I am not getting the Premium service on my Laptop. My Account details say I'm a P...
  • jme2k7
  • Music Fan
  • 920 Views
  • 13 replies
  • 2 likes
  • 920 Views
  • 13 replies
  • 2 likes

Problem logging in Nokia phone

I upgraded to premium yesterday and tried to get Spotify to work om my Nokia N8 phone, but no luck. First it said I had to get premium, but even though my account said I had premium, it didn't work. Today, it instead says my username or password is i...

  • Newbie
  • I upgraded to premium yesterday and tried to get Spotify to work om my Nokia N8 phone, but no luck. First it said I had to get premium, but even though my account said I had premium, it didn't work. ...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

delete account

I want to delete several accounts (see below). Unsuccessfully marked them with .del and contacted support. There should be a delete account button. latdenrattekommain cesarmartinezpuig antoniolucena martinez.pilar ckbe

  • Visitor
  • I want to delete several accounts (see below). Unsuccessfully marked them with .del and contacted support. There should be a delete account button.   latdenrattekommain cesarmartinezpuig ...
  • Sam
  • Spotify
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Playlists

I recently purchased a Premium account that covers a whole year. I proceeded to create and download my playlists to my cell phone (Android) but I can't play them. When I press for a song to play this box comes up with the text " This is only availabl...

  • Casual Listener
  • I recently purchased a Premium account that covers a whole year. I proceeded to create and download my playlists to my cell phone (Android) but I can't play them. When I press for a song to play this...
  • Sam
  • Spotify
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Premium not working

Just had my trial period finished and upgraded to premium but it's not working on my iPhone says I have to have it activated but when I check my account it says I have premium. Tried the reinstall process still having same issue can you help please??

  • Casual Listener
  • Just had my trial period finished and upgraded to premium but it's not working on my iPhone says I have to have it activated but when I check my account it says I have premium. Tried the reinstall pr...
  • Rab
  • Casual Listener
  • 618 Views
  • 8 replies
  • 0 likes
  • 618 Views
  • 8 replies
  • 0 likes

Can't Play New Album

I subscribe to the premium version of Spotify, and a new album came out today; I was pleasantly surprised to find it on Spotify. I clicked on the album and only 1 track was available to be played. The album was Eye On It by Toby Mac, does anyone know...

  • Newbie
  • I subscribe to the premium version of Spotify, and a new album came out today; I was pleasantly surprised to find it on Spotify. I clicked on the album and only 1 track was available to be played. Th...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Solved!! Please help me// spotify premium is nog working

Hello guys , I just got 1 month spotify premium for free, but I just want to log in on my iPad to listen some music but he says that I don't have spotivy premium. I also can't listen offline music on my laptop. How can I get it working the days are t...

  • Regular
  • Hello guys ,    I just got 1 month spotify premium for free, but I just want to log in on my iPad to listen some music but he says that I don't have spotivy premium. I also can't listen...
  • martinhald
  • Casual Listener
  • 1092 Views
  • 15 replies
  • 0 likes
  • 1092 Views
  • 15 replies
  • 0 likes