Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I get charged for 2 Spotify premium every month. I only have one premium account

I get charged for 2 Spotify premium every month. I only have one premium account

Avatar of stistord
Casual Listener
2012-06-25 08:29 PM
 
Reply
0 Likes
Reply
1 Reply

Avatar of Richard
Community Legend
2012-06-25 08:33 PM

Hey stistord, welcome to the Community.

 

For this kind of issue it's best to get in touch via our contact form rather than try and work this out over the Community. We might need to take some of your banking details, you see.

 

One of our agents will get back to you asap if you fill that form in. And I'll lock this thread for now.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
Reply
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more