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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9101 Views
  • 1 replies
  • 9 likes
  • Security
  • 9101 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482789 Views
  • 979 replies
  • 111 likes
  • Account
  • 482789 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211082 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211082 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121037 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121037 Views
  • 72 replies
  • 12 likes

Help!

My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I stop her facebook from being linked to my account!...

  • Casual Listener
  • My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I...
  • as_27
  • Casual Listener
  • 248 Views
  • 4 replies
  • 0 likes
  • 248 Views
  • 4 replies
  • 0 likes

Solved!! Too many artists...not enough money!!

I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a functionality or two but is there a way of highlighting /...

  • Newbie
  • I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a fu...
  • Zoeeabird
  • Newbie
  • 617 Views
  • 2 replies
  • 0 likes
  • 617 Views
  • 2 replies
  • 0 likes

Need to change my account is it possible? (Facebook)

Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but is it possible to link to a different "fake" fb ac...

  • Regular
  • Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but...
  • Sleepy8686
  • Regular
  • 411 Views
  • 8 replies
  • 0 likes
  • 411 Views
  • 8 replies
  • 0 likes

Deleted facebook account, still charged

Hi, I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before. So I deleted my facebook account, just dont like it for personal reasns, but I still got charged a few ...

  • Visitor
  • Hi,   I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before.   So I deleted my facebook accou...
  • user-removed
  • Not applicable
  • 774 Views
  • 1 replies
  • 0 likes
  • 774 Views
  • 1 replies
  • 0 likes

Find all my published playlists?

Hi, Is there any chance of finding all the playlists I've ever created/published?Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008) that I even don't have in my Spotify anymore. It would...

  • Visitor
  • Hi, Is there any chance of finding all the playlists I've ever created/published? Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008)...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Charged two times three months in a row!

Hi, I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understand why this is happenening. Can someone help me? I am...

  • Casual Listener
  • Hi, I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understa...
  • Goodman
  • Spotify Legend
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

Lack of professional conduct

This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper investigation. I do not expect insults from any comp...

  • Casual Listener
  • This is a complaint on how the accounting dept. (Alexandra – payment investigation team) disabled my premium account for no reason and accused me of chargeback and fraud without conducting a proper i...
  • chi
  • Casual Listener
  • 325 Views
  • 2 replies
  • 1 likes
  • 325 Views
  • 2 replies
  • 1 likes

advertisements

I have started to get advert even though I have been paying for the premium package for ages and I am really annoyed about this. Whar can I do apart from leaving the whole thing ????

  • Newbie
  • I have started to get advert even though I have been paying for the premium package for ages and I am really annoyed about this. Whar can I do apart from leaving the whole thing ????
  • thomag
  • Regular
  • 333 Views
  • 5 replies
  • 0 likes
  • 333 Views
  • 5 replies
  • 0 likes

Solved!! Making a new account Problems

Im getting fedup with this now. I want to do a couple of things and each are having problems. I want to unlink my Facebook from my account. I hve deleted the App from Facebook via Account Preferences on Facebook. This current account has my old email...

  • Newbie
  • Im getting fedup with this now. I want to do a couple of things and each are having problems.   I want to unlink my Facebook from my account. I hve deleted the App from Facebook via Account ...
  • mynameisdonald
  • Casual Listener
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Deleted list

I accidentally deleted my "best of" list i've been collecting for months. Is there a way to get it back?

  • Newbie
  • I accidentally deleted my "best of" list i've been collecting for months. Is there a way to get it back?
  • user-removed
  • Not applicable
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Error message when trying to close account?!

Hi all, I am trying to close my account but having trouble as when filling out the contact form it comes back with an error message. Not sure why it's so hard to close an account in the first place but hey ho. If anyone can give me any advice as to h...

  • Visitor
  • Hi all,   I am trying to close my account but having trouble as when filling out the contact form it comes back with an error message.   Not sure why it's so hard to close an accoun...
  • Goodman
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Free subscription

How do I cancel my free premium subscription?

  • Casual Listener
  • How do I cancel my free premium subscription?
  • user-removed
  • Not applicable
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Charged several times for one subscription

Hi, I'm a french customer, I don't find a french forum, so do with the errors please... I tried to have a suscription 2 weeks ago, and there were a lot of bug. I repeated the operation several times, and it finally worked. I just wanted an Unlimited ...

  • Newbie
  • Hi,  I'm a french customer, I don't find a french forum, so do with the errors please...     I tried to have a suscription 2 weeks ago, and there were a lot of bug. I repeated ...
  • user-removed
  • Not applicable
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

I want to cancel July subscription, but it is already paid!

Hi I'm going abroad on vacation during July and August, and I want to cancel my subscription because I will not use spotify. Then I will return to it because I am very happy with the service.When I tried to cancel the subscription, I saw that, by tod...

  • Regular
  • Hi I'm going abroad on vacation during July and August, and I want to cancel my subscription because I will not use spotify. Then I will return to it because I am very happy with the service. When...
  • Sam
  • Spotify
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Puerto Rico

I'm a US based Spotify Premium user who takes advantage of both computer and mobile apps. Is Spotify yet in Puerto Rico? I'm assuming my "available offline" content on my iPhone will still be good to go. What about streaming? Cheers.

  • Music Fan
  • I'm a US based Spotify Premium user who takes advantage of both computer and mobile apps.   Is Spotify yet in Puerto Rico? I'm assuming my "available offline" content on my iPhone will still...
  • Sam
  • Spotify
  • 1362 Views
  • 1 replies
  • 0 likes
  • 1362 Views
  • 1 replies
  • 0 likes

Account frozen.

I have a problem with my spotify account. I have bought a pre-paid spotify card on the internet of 3 months to upgrade it to premium. The problem is that the guy that sold me the card apparently used "ilegal means" to buy it. Now spotify has frozen m...

  • Newbie
  • I have a problem with my spotify account.   I have bought a pre-paid spotify card on the internet of 3 months to upgrade it to premium. The problem is that the guy that sold me the card appa...
  • Sam
  • Spotify
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

people using my account

Please log me out of all sessions my friend somehow got on my account and is annoying the crap out of me

  • Newbie
  • Please log me out of all sessions my friend somehow got on my account and is annoying the crap out of me
  • Sam
  • Spotify
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

cant download free version of spotify

okay so i downloaded spotify premium on acciedent had it less than 24 hours so it wont charge right? so after i tried 3 times to download spotify free version but every time it say spotify premium i really hope it doesnt charge me and i need help how...

  • Casual Listener
  • okay so i downloaded spotify premium on acciedent had it less than 24 hours so it wont charge right?  so after i tried 3 times to download spotify free version but every time it say spotify pr...
  • wantbigboom
  • Casual Listener
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Well, it's gone

Well, it´s gone. And since you won't help me through your "help" section (yes I've checked my spam mail) I'll try writing here. My Premium stopped working, my bank records show that I've payed for this month. None of your "tips" for solving this prob...

  • Casual Listener
  • Well, it´s gone. And since you won't help me through your "help" section (yes I've checked my spam mail) I'll try writing here.   My Premium stopped working, my bank records show that I've p...
  • Sam
  • Spotify
  • 478 Views
  • 5 replies
  • 0 likes
  • 478 Views
  • 5 replies
  • 0 likes

Your password was entered incorrectly

Trying to purchase music in spotify and get the message saying that my password was entered incorrectly. But it's not! Even reset my password, but still gets the same message.

  • Newbie
  • Trying to purchase music in spotify and get the message saying that my password was entered incorrectly. But it's not! Even reset my password, but still gets the same message. 
  • Dingeling73
  • Newbie
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes