Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I'm locked out of spotify. forced to change password. Still can't get in. I

I'm locked out of spotify. forced to change password. Still can't get in. I

Have been a subscriber for years. Subscribed to a podcast that linked to spotify and discovered I could not log on. Changed my password -- still no luck
Reply
1 Reply

Hey @gregM,

 

Thank you for reaching out here in the Community.

 

Can you try to log in on a different device if possible? 


Would you mind also trying with a different network connection to see if it makes any difference? In case you don't have another one available, you can use a mobile data hotspot to test it. 

 

On another note, could you let us know what happens when you try to log in? Do you receive any error messages?

 

Keep us posted, we'll be on the lookout for your reply.

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts