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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9405 Views
  • 3 replies
  • 9 likes
  • Security
  • 9405 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485477 Views
  • 979 replies
  • 111 likes
  • Account
  • 485477 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211829 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211829 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121518 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121518 Views
  • 72 replies
  • 12 likes

Superuser Contribution I am not able to login in my account

I registered using my mobile number and now whenever I try to login in my account a pop up came up which says check your number and try again laterI have already checked my number but it still showing the same pop up

  • Visitor
  • I registered using my mobile number and now whenever I try to login in my account a pop up came up which says check your number and try again later I have already checked my number but it still show...
  • Vasil
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution my duo contact won’t work

When I try to login with my second account it won’t work

  • Visitor
  • When I try to login with my second account it won’t work
  • Joan
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

my email disappears and I can't enter it back because it says it's use

I went to another country and when I try to change the region, my email disappears. when I enter it, it says that such mail is already in use. How to fix it?

  • Newbie
  • I went to another country and when I try to change the region, my email disappears. when I enter it, it says that such mail is already in use. How to fix it?
  • Maxim
  • Spotify Star
  • 463 Views
  • 3 replies
  • 0 likes
  • 463 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Next song is alway the same! for 3 days

Plan - Family PlanCountry - USDevice - Android x2, Windows x3 My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Canon!! It is stuck on repeat. We can select and play any other song, bu...

  • Casual Listener
  • Plan - Family Plan Country - US Device - Android x2, Windows x3   My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Cano...
  • MihailY
  • Moderator
  • 1832 Views
  • 13 replies
  • 1 likes
  • Other
  • 1832 Views
  • 13 replies
  • 1 likes

Superuser Contribution Edit profile ''We're sorry, that email is taken.''

Hello,when im trying to edit my profile under the email it says ''We're sorry, that email is taken.'' even though im not changing my email addres. FYI i had problems with my account. i couldnt log in to my account and when i tried to reset the passwo...

  • Visitor
  • Hello, when im trying to edit my profile under the email it says ''We're sorry, that email is taken.'' even though im not changing my email addres.   FYI i had problems with my account. i c...
  • 31jnjkxmsgreqchlvs6l
  • Visitor
  • 7763 Views
  • 8 replies
  • 1 likes
  • Account
  • 7763 Views
  • 8 replies
  • 1 likes

Adress and country for premium duo

Hi, trying to join my husband 's premium duo plan but seems like we re not living not at the same adress nor the same country 沈We are both logged in in Italy and at the same adress. We used to have Spotify together we we lived in France though. And w...

  • Visitor
  • Hi, trying to join my husband 's premium duo plan but seems like we re not living not at the same adress nor the same country 🥲 We are both logged in in Italy and at the same adress.  We used...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change region/plan

Recently moved to Singapore and been trying to change my payments, profile and plan option. I changed my payment to a Singapore Credit Card, but still unable to change my region and now receiving an error when trying to change my plan. Any help/advic...

  • Casual Listener
  • Recently moved to Singapore and been trying to change my payments, profile and plan option.   I changed my payment to a Singapore Credit Card, but still unable to change my region and now rece...
  • Joan
  • Moderator
  • 529 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 529 Views
  • 5 replies
  • 0 likes

Superuser Contribution I'm locked out of spotify. forced to change password. Still can't get in. I

Have been a subscriber for years. Subscribed to a podcast that linked to spotify and discovered I could not log on. Changed my password -- still no luck

  • Newbie
  • Have been a subscriber for years. Subscribed to a podcast that linked to spotify and discovered I could not log on. Changed my password -- still no luck
  • Lyubka
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Kann meinen Studentenstatus nicht verlängern

Hi,mein Studentenstatus läuft demnächst ab und Spotify hat mir zwar netterweise eine Email geschickt mit einem Button, um den Rabatt zu verlängern. Der Link führt aber leidr nirgendwo hin, wo man irgendwas verlängern kann. In meinem Account finde ich...

  • Casual Listener
  • Hi, mein Studentenstatus läuft demnächst ab und Spotify hat mir zwar netterweise eine Email geschickt mit einem Button, um den Rabatt zu verlängern. Der Link führt aber leidr nirgendwo hin, wo man i...
  • Dian
  • Spotify Legend
  • 8603 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 8603 Views
  • 4 replies
  • 0 likes

premium giftcard already have premium

PlanPremiumCountryUSA DeviceiPhone 14pro My Question or Issuehi! I received a $30 Spotify premium giftcard. When I go to redeem I get an error that says “you cannot redeem this code as you are already a Spotify premium member.” i don’t have to hassle...

  • Casual Listener
  • Plan Premium Country USA  Device iPhone 14pro   My Question or Issue hi! I received a $30 Spotify premium giftcard. When I go to redeem I get an error that says “you cannot redeem t...
  • Maxim
  • Spotify Star
  • 310 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 310 Views
  • 3 replies
  • 0 likes

How do I add another member for Spotify duo

I am trying to add my partner to Spotify duo and I am not able to because the screen redirects me before giving me a link.

  • Visitor
  • I am trying to add my partner to Spotify duo and I am not able to because the screen redirects me before giving me a link.
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! I can’t change my email

I tried to change the email that is linked to my account but it wouldn’t let me because I already had an account with the email I want to change to, so I deleted the account with that email but it still won’t let me change the email.

  • Visitor
  • I tried to change the email that is linked to my account but it wouldn’t let me because I already had an account with the email I want to change to, so I deleted the account with that email but it st...
  • Maxim
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

recieving emails in an account that is not on spotify

Currently my account is seted in an email but I'm am recieving emails in a different one. Can you check if the email is by any chance used on spotify? the email seems legit, but it is not the email linked on my account.

  • Visitor
  • Currently my account is seted in an email but I'm am recieving emails in a different one. Can you check if the email is by any chance used on spotify? the email seems legit, but it is not the email...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution change address

Hi, i cant add a new family member as the address doesnt match. I cant check the address under my profile. We do live at the same address. I have read that this is a reoccurring issue. What can i do?? Or...what can you do. Thx

  • Visitor
  • Hi, i cant add a new family member as the address doesnt match. I cant check the address under my profile. We do live at the same address. I have read that this is a reoccurring issue. What can i do?...
  • Joan
  • Moderator
  • 4916 Views
  • 1 replies
  • 0 likes
  • 4916 Views
  • 1 replies
  • 0 likes

Superuser Contribution From free version to Premium - how to

Hi, Hope you can help me. I bought Premium Spotify Family. All my family members now have Premium, except for me. I still have the old (free version) account on my phone. I did try to remove the app from my phone and downloaded again. Same problem. S...

  • Visitor
  • Hi,  Hope you can help me. I bought Premium Spotify Family. All my family members now have Premium, except for me. I still have the old (free version) account on my phone.  I did try to re...
  • Joan
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
  • 317 Views
  • 1 replies
  • 0 likes

I am not able to access my spotify premium account

I have my premium account on my mobile number. But last 7 days I am not able to access my spotify account. Whenever I try it show that "Try Again". I followed almost everything like reboot the phone, uninstall then install. Everything I just tried. S...

  • Visitor
  • I have my premium account on my mobile number. But last 7 days I am not able to access my spotify account. Whenever I try it show that "Try Again".  I followed almost everything like reboot the...
  • MauriceMV
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify adding random songs to playlist

Is there any way to disable this feature? I don't have a premium account, but I was testing out Spotify to see if I would sub here since I'm not liking YouTube Music. Spotify added like 15 Robin Schulz songs to my playlist. If I wanted to listen to d...

  • Casual Listener
  •  Is there any way to disable this feature?  I don't have a premium account, but I was testing out Spotify to see if I would sub here since I'm not liking YouTube Music.   Spotify add...
  • Garrettthor
  • Visitor
  • 85155 Views
  • 20 replies
  • 3 likes
  • Account
  • 85155 Views
  • 20 replies
  • 3 likes

Superuser Contribution dont know my password and my email got hacked so i want to change my email any 1 have any help

i have premium and i still want the account back but i cant get into it pls anybody help is there someone i can talk to?

  • Visitor
  • i have premium and i still want the account back but i cant get into it pls anybody help is there  someone i can talk to?
  • ChooseAGoodUsername
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 294 Views
  • 1 replies
  • 0 likes