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I’ve just paid my subscription. But my Spotify is not activated

I’ve just paid my subscription. But my Spotify is not activated

Please activate my Spotify
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3 Replies

Hey there! I am happy to help. 

 

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

Billy-JSpotify Star
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Hello to you, I need to know how to leak my accounts. I renew my subscription and when I did it didn’t go under my account I had it made a new one.

Hey @1260835427

 

Thanks for your post. For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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