I was charged for Premium when I never chose premium... ?

[ikpdau66n]

I was automatically upgraded to Duo Premium when I didn't apply or select it. I have been charged the same price every month and this month they charged me more when I didn't want it. I can't find a chat, phone, or other contact information... So I have to make this post? It doesn't make any sense. 

[ribezaz]

Hey, how are you? Welcome to the Spotify Community, it will be a pleasure to help you.

I'm so sorry you're going through this. However, did you receive an email alerting you to this unexpected plan change?

I recommend that you contact Spotify support directly, as they can now directly resolve your issue!

You can contact them here, they usually take no longer than 48 hours to respond!

Keep me informed if you still have questions 🙂

Cheers,
ribezaz 🎶