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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9334 Views
  • 3 replies
  • 9 likes
  • Security
  • 9334 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484810 Views
  • 979 replies
  • 111 likes
  • Account
  • 484810 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211689 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211689 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121382 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121382 Views
  • 72 replies
  • 12 likes

Unable to Log into Spotify Account via multiple methods

Hi,I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went wrong, please try again or check out our help area" I then try putting my gmail...

  • Newbie
  • Hi, I am currently a Spotify Free user in the USA.    I have a problem where when I try to log into Spotify via Google, it gives me the following error:   "Oops! Something went w...
  • ribezaz
  • Spotify Star
  • 570 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 570 Views
  • 1 replies
  • 1 likes

Premiun India 12 mounth.

Hello! Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?

  • Visitor
  • Hello!👐 Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?🙂...
  • ChooseAGoodUsername
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium
  • 258 Views
  • 1 replies
  • 0 likes

How to remove downloads of devices no longer accessable

I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.

  • Casual Listener
  • I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
  • ChooseAGoodUsername
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Refund

Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?

  • Newbie
  • Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?  
  • ChooseAGoodUsername
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • Premium
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Search SEO not showing my Playlists.

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating System(MacOS Mojave 10.14.2) My Question or Issue Hello Spotify, 2 of My biggest playlists are not showing up in the search result, many keywords used in my description are not being taken ...

  • Gig Goer
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System (MacOS Mojave 10.14.2)   My Question or Issue   Hello Spotify,   2 of My biggest playlists...
  • islandbeats
  • Gig Goer
  • 4496 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 4496 Views
  • 10 replies
  • 0 likes

Can't activate my hulu through my spotify

It just takes me to a page about plans and won't let me activate it.

  • Visitor
  • It just takes me to a page about plans and won't let me activate it.
  • ChooseAGoodUsername
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

How can I change my country back to the original?

PlanPremiumCountry My Question or Issue(1) I signed up while in Canada, and while in Canada the premium expired so I was on free.(2) I travelled to a different country, and signed up for premium. Since the price was cheaper I switched from Canada to ...

  • Visitor
  •   Plan Premium Country   My Question or Issue (1) I signed up while in Canada, and while in Canada the premium expired so I was on free. (2) I travelled to a different country, a...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 245 Views
  • 1 replies
  • 0 likes

Solved!! Illegal streams and plays

Hi, I am A&R from an record label. I came across two artists on Spotify where their plays grew over a 3 day period to 250K and then the plays stopped and the numbers are dropping now. They were able to hit about 130K monthly listeners in a short peri...

  • Casual Listener
  • Hi,   I am A&R from an record label. I came across two artists on Spotify where their plays grew over a 3 day period to 250K and then the plays stopped and the numbers are dropping now. ...
  • GirlUndead
  • Casual Listener
  • 1893 Views
  • 3 replies
  • 0 likes
  • Account
  • 1893 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wife put same address as me for duo but it says it’s in another country?

We have both put used exactly the same address but it says they are in different countries? So won’t verify

  • Visitor
  • We have both put used exactly the same address but it says they are in different countries? So won’t verify
  • 1232516614
  • Visitor
  • 15350 Views
  • 8 replies
  • 1 likes
  • 15350 Views
  • 8 replies
  • 1 likes

Superuser Contribution Changing from Family to Premium (Single)

Good evening from Germany, I am currently subscribed to the Family Premium plan (14,99€ in Germany) which I used to share with my now-ex-girlriend. As I obviously don't need multiple accesses anymore, I would like to change my plan to the regular sin...

  • Newbie
  • Good evening from Germany,   I am currently subscribed to the Family Premium plan (14,99€ in Germany) which I used to share with my now-ex-girlriend. As I obviously don't need multiple accesse...
  • Vasil
  • Moderator
  • 22337 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 22337 Views
  • 5 replies
  • 0 likes

Plan changed to individual when actualisation of payment method

PlanFamily CountryBrazil My Question or IssueWhen I changed my payment method (from credit card to Google Play), Spotify changed my plan from family to individual. Now I can't go back to family plan on the same price I used to pay.

  • Visitor
  •   Plan Family  Country Brazil   My Question or Issue When I changed my payment method (from credit card to Google Play), Spotify changed my plan from family to individual. Now I...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 270 Views
  • 1 replies
  • 0 likes

Payment method country change not allowed

Hi, how do I change the country settings to change payment method? I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now every time I try to updater, it says online the countries...

  • Visitor
  • Hi, how do I change the country settings to change payment method?  I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now ...
  • Maxim
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to Desktop Spotify - Error code: desktop_login_accounts:3

After numerous false starts (no graphics/links showing) on my Premium account, I decided to do a clean reinstall from the Spotisfy download page. Found my account okay but refuses to log me in, with the aforementioned (Error Code : desktop_login_acco...

  • Casual Listener
  • After numerous false starts (no graphics/links showing) on my Premium account, I decided to do a clean reinstall from the Spotisfy download page. Found my account okay but refuses to log me in, with ...
  • 13kat13
  • Visitor
  • 1363 Views
  • 7 replies
  • 1 likes
  • Login
  • 1363 Views
  • 7 replies
  • 1 likes

How Can I Login My Artist Account

I have a artist name but I can't login to it. It's says I need to have artist website what does that mean?

  • Regular
  • I have a artist name but I can't login to it. It's says I need to have artist website what does that mean?
  • AprixC
  • Regular
  • 1908 Views
  • 13 replies
  • 0 likes
  • 1908 Views
  • 13 replies
  • 0 likes

Switch Country Preference to a foreign one

PlanPremiumCountryGermanyOperating SystemAndroid/Windows 10 My Question or IssueHey there! I've been looking for a while now to find an option to switch my country preference to the Netherlands for one of two accounts on Spotify Duo (edit profile doe...

  • Visitor
  • Plan Premium Country Germany Operating System Android/Windows 10   My Question or Issue Hey there! I've been looking for a while now to find an option to switch my country preference to ...
  • user-removed
  • Not applicable
  • 273 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
  • 273 Views
  • 2 replies
  • 1 likes

I was charged for Premium when I never chose premium... ?

I was automatically upgraded to Duo Premium when I didn't apply or select it. I have been charged the same price every month and this month they charged me more when I didn't want it. I can't find a chat, phone, or other contact information... So I h...

  • Visitor
  • I was automatically upgraded to Duo Premium when I didn't apply or select it. I have been charged the same price every month and this month they charged me more when I didn't want it. I can't find a ...
  • ribezaz
  • Spotify Star
  • 196 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 196 Views
  • 1 replies
  • 1 likes

¿como consigo el premium por 3 meses gratis?

me aparecio el plan individual con una oferta de 3 mese gratis, pero en ese momento no tenia el monto correspondiente por lo cual lo rechazaba, y ahora que tengo el dinero correspondiente, no me aparece la oferte.agradezco de antemano su ayuda!

  • Visitor
  • me aparecio el plan individual con una oferta de 3 mese gratis, pero en ese momento no tenia el monto correspondiente por lo cual lo rechazaba, y ahora que tengo el dinero correspondiente, no me apar...
  • ribezaz
  • Spotify Star
  • 516 Views
  • 1 replies
  • 1 likes
  • Account
  • 516 Views
  • 1 replies
  • 1 likes

Domains to whitelist for Spotify

Dear Spotify, Can you publish a list of domains I need to whitelist to use Spotify without interruptions? I'm trying to connect from a secure network. I've found some older posts with lists of domains, but they seem outdated. I'd appreciate it if you...

  • Casual Listener
  • Dear Spotify,   Can you publish a list of domains I need to whitelist to use Spotify without interruptions? I'm trying to connect from a secure network.   I've found some older posts wi...
  • grphine
  • Casual Listener
  • 10222 Views
  • 6 replies
  • 0 likes
  • Login
  • 10222 Views
  • 6 replies
  • 0 likes