Inactive e-mail address set to default

[Sarinafaye]

I recently deleted one of the email addresses attached to my Facebook, as the address is inactive and no longer accessible. My Facebook and Spotify accounts are linked, and upon trying to obtain a Spotify username and password to link my account to my Sonos, I discovered that Spotify had made my defunct email address my default mailing address. There are no traces of this email account on my Facebook, and my default email on Facebook is not the same as my default Spotify email.

Does anyone know how to make it so my default Spotify email is the same as my default Facebook email? I am unable to email Spotify customer support as the reply is set to send to my defunct email address.

And I'm not sure if this makes a difference, but I am a premium member. 

[Liam]

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@Sarinafaye wrote:

I recently deleted one of the email addresses attached to my Facebook, as the address is inactive and no longer accessible. My Facebook and Spotify accounts are linked, and upon trying to obtain a Spotify username and password to link my account to my Sonos, I discovered that Spotify had made my defunct email address my default mailing address. There are no traces of this email account on my Facebook, and my default email on Facebook is not the same as my default Spotify email.

Does anyone know how to make it so my default Spotify email is the same as my default Facebook email? I am unable to email Spotify customer support as the reply is set to send to my defunct email address.

And I'm not sure if this makes a difference, but I am a premium member. 

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Hi, if you go to http://spotify.com/account/profile you should be able to change your email address 🙂

[Sarinafaye]

It's telling me I can only change my e-mail through my Facebook page. I've already done that and it still won't change on my spotify account. 

[Liam]

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@Sarinafaye wrote:

It's telling me I can only change my e-mail through my Facebook page. I've already done that and it still won't change on my spotify account. 

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Ah, have you tried changing the default facebook email to itself?

I will also get a member of the community team to look into this for you 🙂

[Richard · Accepted solution]

Hey Sarinafaye - if you can PM me your details I should be able to sort this out for you.

[Liam]

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@Richard wrote:

Hey Sarinafaye - if you can PM me your details I should be able to sort this out for you.

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You can send him a PM by clicking this link 🙂

[Sarinafaye · Accepted solution]

Overnight my problem seems to have sorted itself out. Thank you very much for your help though!