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Individual songs available, but not playing (error 802)

Individual songs available, but not playing (error 802)

Hello,

 

I've had a few occasions recently when I've added albums to a playlist, synced to play off-line (shows as an !), and discovered that one or two songs will not play. When I go back on line, and click to play, I get "there is a problem with the connection to Spotify.  Try again shortly." (802)  I encountered this on Devonbird, "Hangman's Daughter" album - the song "Glengarry" (I've tried to play it for several days, with no luck).  Yesterday/today also with Ellis, "I Am" album, "Drifter" song and Corde Oblique, "Respiri" album, "Le Onde" song.

 

Is there a larger problem, or just my bad luck stumbling on songs that won't play?  Any chance that the problem will get fixed?

 

Cheers,

Melanie

Reply
1 Reply

Hey! Welcome to the community 🙂 

 

Error 802 is normally a temporary error, but it can mean that content you are trying to play is either temporarily unavailable or has been removed from the Spotify catalogue by the record label for whatever reason. 

 

Normally it will resolve itself!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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