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[user-removed]

I had spotify on my old phone, I just got a new phone and now every time I try to log in it tells me "you already have an account with this username" I've tried resetting the password and still no luck. I have no idea what to do, I emailed my problem to spotify and their reply was less than helpful, I enjoy spotify but what's the point in paying for it if I can't even use it?!

[KatesHere]

Hello!
If you got a no-reply email from spotify and it wasn't helpful, answer back even though it's a no-reply!
K

[user-removed]

I emailed the no reply back this morning and have yet to hear any response

[KatesHere]

It'll take a day or so, check your spam folder as well!