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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9325 Views
  • 3 replies
  • 9 likes
  • Security
  • 9325 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484738 Views
  • 979 replies
  • 111 likes
  • Account
  • 484738 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211663 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211663 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121359 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121359 Views
  • 72 replies
  • 12 likes

I need to Change my country and unlink my facebook

I created this account which happens to be linked to my facebook while visiting the USA, although unaware spotify was unavailiable in Canada at the time. Now I need to unlink my facebook and link it to the account I made after it was availiable in Ca...

  • Newbie
  • I created this account which happens to be linked to my facebook while visiting the USA, although unaware spotify was unavailiable in Canada at the time. Now I need to unlink my facebook and link it ...
  • jean3601
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

please unlink my facebook

i no longer use or need facebook and would like my email linked only i do have a monthly subscription please help me

  • Newbie
  • i no longer use or need facebook and would like my email linked only i do have a monthly subscription please help me
  • jean3601
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
  • 188 Views
  • 1 replies
  • 0 likes

Two accounts

I broke up with my gf so I wanna be a doosh and cancel spotify premium which is on HER account, which I don't know the password too, but with MY credit card. What can I do?

  • Newbie
  • I broke up with my gf so I wanna be a doosh and cancel spotify premium which is on HER account, which I don't know the password too, but with MY credit card. What can I do?
  • jean3601
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Spotify Offline mode ended. Do i have to redownload all songs?!?!

I've looked at a few posts about this already and the solution i'm hearing i'm not liking lol I have Spotify Premium and after using a sh*t load of data to sync/download all my tracks to be able to play in offline mode, it's now taken away from me an...

  • Newbie
  • I've looked at a few posts about this already and the solution i'm hearing i'm not liking lol   I have Spotify Premium and after using a sh*t load of data to sync/download all my tracks to be ...
  • jean3601
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Premium
  • 259 Views
  • 1 replies
  • 0 likes

Can't access my premium account

My direct debit for premium subscription came out of my account on the 30th jan (I have had premium for months) and today I can't access any playlists and it's not recognising my premium subscription!!!! I have tried logging out and logging back in, ...

  • Visitor
  • My direct debit for premium subscription came out of my account on the 30th jan (I have had premium for months) and today I can't access any playlists and it's not recognising my premium subscription...
  • captaincocanut
  • Casual Listener
  • 6744 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
  • 6744 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Family - Different countries Issue

Hello, I'm currently trying to enter a Spotify Family plan but our subscriptions have different countries I am pt (Portugal) and she is PT (Portugal). However we are having difficulties changing our countries. How can we solve this issue? Thanks in a...

  • Newbie
  • Hello,   I'm currently trying to enter a Spotify Family plan but our subscriptions have different countries I am pt (Portugal) and she is PT (Portugal). However we are having difficulties chan...
  • jean3601
  • Community Legend
  • 697 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 697 Views
  • 1 replies
  • 0 likes

Disconnect facebook account from spotify

Yoyo. I find it annoying to always log in through facebook. Just want a regular username (that i have as well) but everytime i want my old password sent to me it says that i choosen to log in through facebook... Well i dont want to anymore!!! Wheres ...

  • Newbie
  • Yoyo. I find it annoying to always log in through facebook. Just want a regular username (that i have as well) but everytime i want my old password sent to me it says that i choosen to log in through...
  • jean3601
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Can't login

When I try to login to Spotify on my iPhone all I get is a message saying "you've already created an account with this email address" I only have Spotify on my phone and do not have it on any other devices the password I am using is correct as well, ...

  • Newbie
  • When I try to login to Spotify on my iPhone all I get is a message saying "you've already created an account with this email address" I only have Spotify on my phone and do not have it on any other d...
  • Nico
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Login
  • 208 Views
  • 1 replies
  • 0 likes

Change password

Hello, Im deleting my facebookaccount. because i dont know my password for my account i tried to rest my password. I recieved a mail for changing it but when i klik the l link or copy paste the link doesnt work. Can someone provide me a working link?

  • Casual Listener
  • Hello,   Im deleting my facebookaccount.   because i dont know my password for my account i tried to rest my password.   I recieved a mail for changing it but when i klik the l l...
  • jean3601
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Double Charged

See I'm not the only one with this issue Spotify has been charging me twice for 2 years and because I contested one of the charges they cancelled my up to date acct and won't respond to any reach out great job in ignoring your loyal double paying cus...

  • Casual Listener
  • See I'm not the only one with this issue Spotify has been charging me twice for 2 years and because I contested one of the charges they cancelled my up to date acct and won't respond to any reach out...
  • jean3601
  • Community Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 288 Views
  • 3 replies
  • 0 likes

Student discount??

I was wanting to know how to set up my students discount after I already have premium.. I tried the student discount when I first tried signing up but it wasn't letting my use it at the time. I figured because school hadn't started yet. I was just ch...

  • Newbie
  • I was wanting to know how to set up my students discount after I already have premium.. I tried the student discount when I first tried signing up but it wasn't letting my use it at the time. I figur...
  • user-removed
  • Not applicable
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Living Abroad - Can't Get Premium

My first problem was that I tried signing up for Premium, but it won't let you pay with a card that is not from the same country. I currently live in Mexico but only have a credit card from the U.S. Then it said you could change your country in your ...

  • Casual Listener
  • My first problem was that I tried signing up for Premium, but it won't let you pay with a card that is not from the same country.  I currently live in Mexico but only have a credit card from the...
  • rydb0026
  • Casual Listener
  • 429 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 429 Views
  • 2 replies
  • 0 likes

Change Storage location Drive

I am considering returning to Spotify, however I need to change the storage location from my SSD to the extra drive I have.My SSD does not have the capacity for song storage. I can't seem to do that, on the options to change the cache storage there i...

  • Newbie
  • I am considering returning to Spotify, however I need to change the storage location from my SSD to the extra drive I have. My SSD does not have the capacity for song storage.   I can't seem ...
  • 173 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 173 Views
  • 0 replies
  • 0 likes

I need help connecting Facebook and my email account I've tried everything and am stuck now help plz

I've tried everything to get my accounts together the Facebook one can be deleted but one with email has my life on it and into it. I want to share with my friends but can't because my Facebook says it's already been connected to spotify. I need to c...

  • Newbie
  • I've tried everything to get my accounts together the Facebook one can be deleted but one with email has my life on it and into it. I want to share with my friends but can't because my Facebook says ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

playlists recovery

I had to close Old account because i couldn't login with new password every time i go back and try to login it says password don't match so i sign up under different e mail address now i can't seem to download songs on the new playlists cause i have ...

  • Casual Listener
  • I had to close Old account because i couldn't login with new password every time i go back and try to login it says password don't match so i sign up under different e mail address now i can't seem t...
  • 130 Views
  • 0 replies
  • 0 likes
  • Free
    Other
  • 130 Views
  • 0 replies
  • 0 likes

Different exchange rate

Hello I bought spotify premium on August 2015.In my account it seems that i pay in turkish lira 9.99 TL however in my extract it is 3.33 USD.According to my payment receipt in spotify it costs 9.99 TL. Exchange rate of dollar changes very often and i...

  • Newbie
  • Hello  I bought spotify premium on August 2015.In my account it seems that i pay in turkish lira 9.99 TL however in my extract it is 3.33 USD.According to my payment receipt in spotify it costs...
  • driveflanger
  • Community Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • Account
  • 438 Views
  • 1 replies
  • 0 likes

it wants me to pay $12.99 instead of $9.99

I've been paying for premium through my iTunes account every month for $9.99 but I missed one payment. Now it wants me to pay $12.99 instead of $9.99. Why is it doing this and how can I pay $9.99 again?

  • Newbie
  • I've been paying for premium through my iTunes account every month for $9.99 but I missed one payment. Now it wants me to pay $12.99 instead of $9.99. Why is it doing this and how can I pay $9.99 aga...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Discover weekly no longer has the astronaut as cover, now its a lame sihouette.

Discover Weekly would normally have a facebook picture as the album cover, but since I do not have my spotify account linked with facebook my album cover had always been a green astronaut. About a week ago this changed to a lame green/blue pixelated ...

dweekly1.PNG dweekly2.PNG
  • Regular
  • Discover Weekly would normally have a facebook picture as the album cover, but since I do not have my spotify account linked with facebook my album cover had always been a green astronaut. About...
  • 641 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 641 Views
  • 0 replies
  • 0 likes

Log in

I had spotify on my old phone, I just got a new phone and now every time I try to log in it tells me "you already have an account with this username" I've tried resetting the password and still no luck. I have no idea what to do, I emailed my problem...

  • Visitor
  • I had spotify on my old phone, I just got a new phone and now every time I try to log in it tells me "you already have an account with this username" I've tried resetting the password and still no lu...
  • KatesHere
  • Community Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • Login
  • 308 Views
  • 3 replies
  • 0 likes