Logging in

[AP906]

Hi,

I have been trying to log in to my Spotify account. It says I can't log in while abroad although I am in Ireland, using the Irish App Store and an Irish debit card.

Please help!!

[osornios]

Hey @AP906

Most of those problems come from a difference between the country shown through your IP address, and the one in your profile.

First, check your IP address here.

After that, compare it to the country shown in your profile.

If you opened your account with Facebook, your country is tied to the country shown in your Facebook account, so you may need to change it there.

Finally, your payment method (if you used one for Premium) must match your country too, so you may need to delete it to update countries.

Change your country setting in your profile page so it matches what your IP address shows.

Hope it helps. 🙂