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Logging on with new phone

Logging on with new phone

When i try log in on my new phone it says i have already created an account with that email...yes that is why im trying to get onto it?

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1 Reply

Hey @jdorman94, Welcome to the community! ๐Ÿ™‚

 

Are you entering your email into your phone when you try log in?

 

When logging into the mobile app you need to use your username not your email ๐Ÿ™‚

 

I hope this helped! ๐Ÿ™‚

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