Lost premium, subscribers, playlists ++

[user-removed]

I recently changed my password on facebook, and the next time i used spotify all of my stuff was gone.

Subscribers, playlists, premium and everything! 

What do i do? I have tried to both log with facebook and spotify account! 😕

[Adam]

Hey @user-removed - welcome to the Community!

On the Spotify account with the same username as your Community profile, there's no history of any subscription at all.

To find your Premium account, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

[user-removed]

Thank you for the respons, Adam. I have no ide what happend.

This is the profile i have always used. 

marinius97

It was previus linked with my facebook account, but now it wont work... 

You can se that my name is the same in bot Marinius-97 and Marinius97... 

Do you have any ide what have happend and how to fix it? 

Kind regards,

Nikolai Foss Stray

[Peter__]

Can you not just sign in using the username "Marinius97" and your Spotify password (not your email address)? 

[user-removed]

I could if i remembered the password... I have tried every combination i use... And i have no idea what email its made with. Aperantly not my main mail.

[Peter__]

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@user-removed wrote:

I could if i remembered the password... I have tried every combination i use... And i have no idea what email its made with. Aperantly not my main mail.

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In that case, if you could drop the support guys an email using this form they will be able to get it reset manually for you.