Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Wednesday
ribezaz
Spotify Star
9333 Views
3 replies
9 likes
Security

9333 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a month ago
g2_gdlm
Casual Listener
484805 Views
979 replies
111 likes
Account

484805 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211688 Views
119 replies
117 likes
Account

1211688 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121381 Views
72 replies
12 likes
Account
Login
Premium

121381 Views
72 replies
12 likes

Solved!! Spotify Premium Trial Not working

I started a Free Premium Trial here is what it says under my subscription status: Subscription status You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 + $0.82 Sales tax on 2014-...

user-removed
Visitor
I started a Free Premium Trial here is what it says under my subscription status: Subscription status You have an active Spotify Premium subscription. Your subscription will automati...
2013-12-05 10:16:50 PM
2013-12-05 12:01:29 AM
user-removed
Not applicable
520 Views
3 replies
0 likes
Premium
Subscription

520 Views
3 replies
0 likes

Can't change country and payment method

I keep getting this message Oops! Something went wrong, please try again or check out our help area Nothing else, no explanation

skomes
Music Fan
I keep getting this message Oops! Something went wrong, please try again or check out our help area Nothing else, no explanation
2013-12-04 10:18:08 AM
2013-12-05 7:39:50 PM
Peter__
Community Legend
784 Views
3 replies
0 likes
Account
Premium
Subscription

784 Views
3 replies
0 likes

Solved!! Accidentally Deleted playist and can't into official thread

I accidentally deleted a playlist I put quite some time into, and could not figure out how to restore it. After doing so, I kind of lost my temper and deleted the rest of them, as well. I really only care about the one I deleted first, though. It's c...

DezelWezel
Casual Listener
I accidentally deleted a playlist I put quite some time into, and could not figure out how to restore it. After doing so, I kind of lost my temper and deleted the rest of them, as well. I really only...
2013-12-05 5:52:12 AM
2013-12-05 7:38:25 PM
Peter__
Community Legend
322 Views
2 replies
0 likes
Account
Other

322 Views
2 replies
0 likes

Solved!! As a paying customer, how can I contact support?

I'm a paying customer having some problems with my account. How can I contact support? Phone or email is fine. Thanks.

xuixinho
Newbie
I'm a paying customer having some problems with my account. How can I contact support? Phone or email is fine. Thanks.
2013-05-01 2:36:50 PM
2013-12-05 7:38:15 PM
Peter__
Community Legend
959 Views
5 replies
1 likes

959 Views
5 replies
1 likes

Someone is using my account

Someone is using my account please log off all devices.

dgmascarina
Casual Listener
Someone is using my account please log off all devices.
2013-12-05 2:15:26 AM
2013-12-05 7:36:58 PM
Peter__
Community Legend
304 Views
2 replies
0 likes
Premium
Security

304 Views
2 replies
0 likes

Log out of all locations?

I have a few people that I logged into spotify on, such as an iPad and a phone, but I don't want them to be able to just use my account. Could I be logged out of all locations, if possible?

kolyaventuri
Regular
I have a few people that I logged into spotify on, such as an iPad and a phone, but I don't want them to be able to just use my account. Could I be logged out of all locations, if possible?
2013-04-14 6:14:42 PM
2013-12-05 7:34:27 PM
Peter__
Community Legend
1866 Views
4 replies
1 likes

1866 Views
4 replies
1 likes

Get him off my account!!

Can someone Please kick my ex off my account.. Now??! He is really starting to annoy me!! I've tried changing my password. It doesn't work

Abbieacid
Newbie
Can someone Please kick my ex off my account.. Now??! He is really starting to annoy me!! I've tried changing my password. It doesn't work
2013-12-05 11:01:44 AM
2013-12-05 7:33:20 PM
Peter__
Community Legend
764 Views
2 replies
0 likes
Security

764 Views
2 replies
0 likes

Log out all devices

My login is <>. Please log out all devices. [Snip-Email(Privacy)-Peter]

dgmascarina
Casual Listener
My login is <<SNIP>>. Please log out all devices. [Snip-Email(Privacy)-Peter]
2013-12-05 2:10:52 AM
2013-12-05 7:33:00 PM
Peter__
Community Legend
341 Views
2 replies
0 likes
Account
Premium
Security

341 Views
2 replies
0 likes

Need to log out of my work Spotify remotely. Can't get access to pc

Can someone help me log out of my work Spotify and ensure it doesn't log in automatically anymore? I can't get access to that PC any more

Djoko87
Casual Listener
Can someone help me log out of my work Spotify and ensure it doesn't log in automatically anymore? I can't get access to that PC any more
2013-12-05 11:14:30 AM
2013-12-05 7:32:01 PM
Peter__
Community Legend
6504 Views
2 replies
0 likes

6504 Views
2 replies
0 likes

Has Spotify Open replaced Spotify Free?

Hey everyone! What is the current status on Spotify Open and Spotify Free? I know Spotify Free was the first type of account. Then came Spotify Premium, and then Spotify Open. Then came the Spotify Unlimited. Right? I registered with Spotify by recei...

Samir
Regular
Hey everyone! What is the current status on Spotify Open and Spotify Free? I know Spotify Free was the first type of account. Then came Spotify Premium, and then Spotify Open. Then came th...
2013-12-03 11:42:13 PM
2013-12-05 7:30:27 PM
Peter__
Community Legend
3263 Views
7 replies
0 likes
Account
Free
Other

3263 Views
7 replies
0 likes

Solved!! Need help

Hi i need help to swift my pay Card to primium

Nemis
Casual Listener
Hi i need help to swift my pay Card to primium
2013-12-05 6:15:33 PM
2013-12-05 7:26:28 PM
Peter__
Community Legend
388 Views
3 replies
0 likes

388 Views
3 replies
0 likes

Why does it do this?

I just redeemed a gift card and got 1 month of Premium on wrong user. When I came to the redeem page it asked me to log in so I logged in to mini905 but I got it on my fake fb spotify user and I dont have my playlists and so on there. Can you please ...

mini905
Newbie
I just redeemed a gift card and got 1 month of Premium on wrong user. When I came to the redeem page it asked me to log in so I logged in to mini905 but I got it on my fake fb spotify user and I dont...
2013-12-05 7:09:53 PM
2013-12-05 7:24:45 PM
Peter__
Community Legend
178 Views
1 replies
0 likes
Account

178 Views
1 replies
0 likes

No subscription but spotify continues charging.

No subscription but spotify continues charging 9,99 and i don't have premium account active... the spotify has charged las 3 mouth and i don't have this service, how i can solve this. Help. Thanks. Esteve

Klcoms
Casual Listener
No subscription but spotify continues charging 9,99 and i don't have premium account active... the spotify has charged las 3 mouth and i don't have this service, how i can solve this. Help...
2013-12-05 5:24:39 PM
2013-12-05 5:55:30 PM
Klcoms
Casual Listener
292 Views
5 replies
0 likes
Account
Premium

292 Views
5 replies
0 likes

Solved!! monthly charges

I am currently using the free version of spotify and am thinking of upgrading to the premium. Is it possible to pay 12 or 6 months in advance rather than every month an amount is taken from my credit card?

missyfits
Newbie
I am currently using the free version of spotify and am thinking of upgrading to the premium. Is it possible to pay 12 or 6 months in advance rather than every month an amount is taken fr...
2013-12-05 4:04:37 PM
2013-12-05 5:35:12 PM
Sam
Spotify
581 Views
2 replies
0 likes
Subscription

581 Views
2 replies
0 likes

Solved!! Lost all playlists and followers.

I changed my FB password today, which resulted in some weird login issues. After a clean reinstall, I was able to login and the client correctly recognized my spotify premium account. However all of my followers/following/playlists were wiped. Is the...

Axehilt
Newbie
I changed my FB password today, which resulted in some weird login issues. After a clean reinstall, I was able to login and the client correctly recognized my spotify premium account. &n...
2013-12-05 5:08:27 AM
2013-12-05 5:23:11 PM
Sam
Spotify
380 Views
2 replies
0 likes

380 Views
2 replies
0 likes

Trying to contact support over several weeks without reply

a friend of mine can't use her spotify account anymore this is what we wrote several time to the customer service without reply!I'm a paying customer and she has a premium abo t0o and in 2 months we did'nt get one reply from a HUMAN!"I logged into sp...

proprentnerl
Casual Listener
a friend of mine can't use her spotify account anymore this is what we wrote several time to the customer service without reply! I'm a paying customer and she has a premium abo t0o and in 2 months w...
2013-12-05 12:54:51 PM
2013-12-05 5:12:40 PM
Sam
Spotify
342 Views
5 replies
0 likes
Account

342 Views
5 replies
0 likes

playlists gone and the socailnetwork buttom.

hello.I have problems with my spotify account.This is the way that my spotify was linked to my brother's Facebook account and I would try to change it, went in to (edit - perfeneces) and clicked the disconnect.once I had done so was I signed out from...

Nikolina
Newbie
hello. I have problems with my spotify account. This is the way that my spotify was linked to my brother's Facebook account and I would try to change it, went in to (edit - perfeneces) and clicked ...
2013-12-05 3:00:59 PM
2013-12-05 5:10:10 PM
Sam
Spotify
184 Views
2 replies
0 likes

184 Views
2 replies
0 likes

30 day free trial

我的Spotify30天免費快要到期了我不想繼續用該軟體了,我要怎麼做? 直接刪掉檔案?還是?

小芳王西
Newbie
我的Spotify30天免費快要到期了我不想繼續用該軟體了,我要怎麼做? 直接刪掉檔案?還是?
2013-12-03 12:17:47 PM
2013-12-05 4:33:56 PM
Sam
Spotify
809 Views
14 replies
0 likes

809 Views
14 replies
0 likes

Deactivated facebook

Hello! I have deactivated my facebook-page (not by mistake) and to log in to spotify to get my playlists i had to activate my facebook again. how can i use the same spotifyaccount without activating my facebookpage again? is there a way i can import/...

user-removed
Visitor
Hello! I have deactivated my facebook-page (not by mistake) and to log in to spotify to get my playlists i had to activate my facebook again. how can i use the same spotifyaccount without activat...
2013-12-05 9:29:26 AM
2013-12-05 11:01:25 AM
Josh
Community Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Friend accidentally link her spotify account with my facebook accoun. Playlist all gone.

Help!!!! My friend created a new spotify account using my phone. But she accidentally link her spotify account with my facebook account. Not too sure how, but I've gotten back my spotify account but all my playlist are gone! I really need help to get...

michelleximun
Casual Listener
Help!!!! My friend created a new spotify account using my phone. But she accidentally link her spotify account with my facebook account. Not too sure how, but I've gotten back m...
2013-12-04 7:50:14 AM
2013-12-05 3:06:31 AM
michelleximun
Casual Listener
387 Views
4 replies
0 likes
Account

387 Views
4 replies
0 likes

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