MY SUBSCRIPTION HAS VANISHED AND SO HAVE MY PLAYLISTS!!

[StefRoach]

Hello users! 

Yesterday I wanted to share a playlist on facebook for the first time. When I hit the share button it didn't come up on my facebook and my account then changed from Unlimited to Free. I also lost all my playlists! Am I still suscribed although my account status has changed? Does anyone know whats going on and how I can recify my playlists???

Many thanks, 

[Peter__]

Hey! Welcome to the community 🙂

It sounds like you might have accidentally created and logged into a duplicate account instead of your unlimited one. 

Try following the steps outlined in this post and see if they can get you back into your original account.

If not, there is a link in that post to get in touch with the Spotify team directly who can investigate a little closer for you 😉 

Peter