Não recebi meu reembolso e minha assinatura foi cancelada

[#1]

Me mandaram um email que minha assinatura foi cancelada porém o reembolso não foi feito como eles disseram na msg

[Jose_M]

Hello!

Thanks for reaching out. I'll be here to help. I hope you don't mind me replying in English, since it's the official language in the Spotify Community.

If you cancelled your Premium plan, you will have access to the Premium features for the rest of the time that you paid for, you can check when your account will revert to the free version in your subscription page here.

However, cancelling your plan doesn't automatically give you a refund. You can check if you're eligible in Spotify's refund policy here. If you think you're eligible for a refund, I'd recommend reaching out to Spotify's Support team here.

Hope this helps and let me know if you have any questions!