Not able to add family member to my family plan

[#1]

I have been using Spotify for a long time and I have had premium individual plan. Today I tried to switch to family plan and it seems to me that I managed to do that, but I still can not add my husband to this plan as it says we are in different countries. We live in Estonia, but we are in Spain for some months at the moment due to our work. But we are here together.. So maybe this could be the issue? Although I have added my address (which is my actual address in Estonia) and so did my husband. Also it seems that I have a double account as when I try to log in via my gmail (in brauser), it leads to an account that has free plan. But in my Spotify app I have a premium account, although I add

[Vasil]

Hey there,

Thanks for reaching out!

Starting from the additional free account - you can close it if you wish to do so 🙂 Just make sure you're logged in with it on your web browser and visit this link here. Follow the steps under "Don't have Premium?".

And as for the Family plan, you'd have to physically be at the home address  in order for it to get accepted so I'm sorry to say this will not work from Spain. You'd have to be back in Estonia. When you're back, make sure you're not using any VPN services and that your country settings match and attempt the invitation one more time. 

In case you have further questions or face any issues along the way, let us know! We'd be happy to lend a hand. Cheers!