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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 143741 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 143741 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10208 Views
  • 3 replies
  • 9 likes
  • Security
  • 10208 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 501674 Views
  • 985 replies
  • 112 likes
  • Account
  • 501674 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123519 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123519 Views
  • 74 replies
  • 12 likes

Superuser Contribution What happens with a playlist if the owner account is deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 accounts, the main and the backup, in this case all my playlist were created with my...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Eilidhmcc
  • Casual Listener
  • 1525 Views
  • 4 replies
  • 0 likes
  • Account
  • 1525 Views
  • 4 replies
  • 0 likes

Superuser Contribution Not able to add family member to my family plan

I have been using Spotify for a long time and I have had premium individual plan. Today I tried to switch to family plan and it seems to me that I managed to do that, but I still can not add my husband to this plan as it says we are in different coun...

  • Visitor
  • I have been using Spotify for a long time and I have had premium individual plan. Today I tried to switch to family plan and it seems to me that I managed to do that, but I still can not add my husba...
  • Vasil
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution cobro indebido

Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se verifico que la cuenta esta Free. Cobro indebido, p...

  • Newbie
  • Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se ...
  • Blckmmb
  • Casual Listener
  • 8987 Views
  • 12 replies
  • 1 likes
  • Subscription
  • 8987 Views
  • 12 replies
  • 1 likes

American Express payment method falsely declining card

Hi, I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both the front and back CVV/CVC codes (only thing I could think o...

  • Regular
  • Hi,   I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both ...
  • samianur
  • Visitor
  • 17867 Views
  • 68 replies
  • 2 likes
  • 17867 Views
  • 68 replies
  • 2 likes

Superuser Contribution Very frequent password reset requests

My Question or Issue Hi,Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam like this and I wonder whether someone is trying to access my...

  • Casual Listener
  • My Question or Issue  Hi, Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam l...
  • Maria
  • Moderator
  • 3528 Views
  • 7 replies
  • 1 likes
  • Account
    Free
    Login
    Security
  • 3528 Views
  • 7 replies
  • 1 likes

How do I link another account to my Spotify to unblock content?

I’ve subscribed to a membership for additional content from a podcast I listen to frequently. To access the members-only episodes, I need to link my account with Will Media. The process asks for my email, and I receive a verification code, but when I...

  • Newbie
  • I’ve subscribed to a membership for additional content from a podcast I listen to frequently. To access the members-only episodes, I need to link my account with Will Media. The process asks for my e...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Also I want to make sure I don't get billed for two accounts . randellsr

I already have an account and for me to log in they gave me a three-month free account and I don't want to have two accounts and get billed for two

  • Regular
  • I already have an account and for me to log in they gave me a three-month free account and I don't want to have two accounts and get billed for two
  • Maxim
  • Spotify Star
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Supposedly payment problems with my Spotify Premiu

I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to successfully process your payment for Spotify Premium. ...

  • Newbie
  • I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to succ...
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am a premium duo plan member. I do not seem to have the same capabilities

I’d like to listen to the audiobook Bible, read by Robert Suchet. It is free for my husband (plan manager) but Spotify is asking me to pay for it. Can you help?

  • Visitor
  • I’d like to listen to the audiobook Bible, read by Robert Suchet. It is free for my husband (plan manager) but Spotify is asking me to pay for it. Can you help?
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Switch between profiles/accounts

PlanPremiumCountryIrelandDeviceVariousOperating SystemIOS17 My Question or IssueNeed an option to easily switch between my accounts. As subscribing podcasts _and_ listening music creates a mess and the random plays contains podcast episodes as well (...

  • Roadie
  • Plan Premium Country Ireland Device Various Operating System IOS17   My Question or Issue Need an option to easily switch between my accounts. As subscribing podcasts _and_ listening m...
  • SDGdmt
  • Visitor
  • 10257 Views
  • 13 replies
  • 5 likes
  • Account
  • 10257 Views
  • 13 replies
  • 5 likes

Superuser Contribution my profile shows another account?

PlanPremiumDeviceOneplus 6T My Question or IssueWhen other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it suddenly show another account? Maybe an old account of mine, but I hav...

  • Visitor
  • Plan Premium Device Oneplus 6T   My Question or Issue When other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it su...
  • Ivelina
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Can’t use Tesla native app

I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree to the conditions in my phone, then the QR code scre...

  • Visitor
  • I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree t...
  • Billy-J
  • Spotify Star
  • 4166 Views
  • 7 replies
  • 1 likes
  • Login
  • 4166 Views
  • 7 replies
  • 1 likes

duo account not working on mobile phone

PremiumCountrynetherlandsDevice(motorolaOperating Systemandroid 14 My Question or IssuePlanPremium duoCountryNetherlands DeviceMotorolaOperating SystemMotorola, running on Android 14 My Question or IssueMy partner and I have a duo account. Working fi...

  • Newbie
  • Premium Country netherlands Device (motorola Operating System android 14   My Question or Issue Plan Premium  duo Country Netherlands   Device Motorola Operating System...
  • Billy-J
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
  • 192 Views
  • 1 replies
  • 0 likes

My friends cant find me via display name how can ı be visible by display

My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my name and surname directly

  • Visitor
  • My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my ...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change my country

PlanPremiumCountrySwissDevicePCOperating SystemWindows 11 My Question or IssueI need to change my country but i cant, i already put my swiss debit card and still in my origin country not my new country

  • Casual Listener
  •   Plan Premium Country Swiss Device PC Operating System Windows 11   My Question or Issue I need to change my country but i cant, i already put my swiss debit card and still in m...
  • MihailY
  • Moderator
  • 495 Views
  • 6 replies
  • 1 likes
  • Account
  • 495 Views
  • 6 replies
  • 1 likes

2 Mitglieder von 3 sind auf dem selben Konto angemeldet

Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber das geht nicht

  • Visitor
  • Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber ...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes