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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157657 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157657 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10673 Views
  • 3 replies
  • 10 likes
  • Security
  • 10673 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507934 Views
  • 985 replies
  • 112 likes
  • Account
  • 507934 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124629 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124629 Views
  • 74 replies
  • 12 likes

Superuser Contribution I can't add my google account to my login methods

I have a Spotify account registered with an old email address. For some time now, I've been using a Google account and would like to link my Spotify account with my Google account. Unfortunately, when I try to do this, a message appears saying 'Somet...

  • Visitor
  • I have a Spotify account registered with an old email address. For some time now, I've been using a Google account and would like to link my Spotify account with my Google account. Unfortunately, whe...
  • AlejaR
  • Moderator
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't remember my email or password to my premium family account?

I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I need the email, and the password, so I can go in and...

  • Visitor
  • I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I n...
  • brisascalogna
  • Visitor
  • 825 Views
  • 3 replies
  • 0 likes
  • 825 Views
  • 3 replies
  • 0 likes

new family member with old spotify account,doesnt want to lose playlists

hello community,i hope someone can help me with thismy friend wants to join our spotify family, but have their one person spotify premium since years ,playlists algorhythm etc.and doesnt want to lose it. if they take the spot via the invite link is i...

  • Visitor
  • hello community, i hope someone can help me with this my friend wants to join our spotify family, but have their one person spotify premium since years ,playlists algorhythm etc.and doesnt want t...
  • Bittencourt
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Will I lose my playlists if I update my country payment method?

I recently moved from Ireland to the US and I need to update my payment details to a US card. I see the instructions online on how to do this, but when I moved to Ireland initially from the US, it deleted my account with all of my US playlists and ma...

  • Visitor
  • I recently moved from Ireland to the US and I need to update my payment details to a US card. I see the instructions online on how to do this, but when I moved to Ireland initially from the US, it de...
  • Jose_M
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

region

PlanFree/PremiumCountryNetherlands Devicerealme 9 My Question or Issuei can't change my region! Spotify saying that I'm in Indonesia, but i live in Netherlands and can't change to this region, help pls

  • Visitor
  • Plan Free/Premium Country Netherlands  Device realme 9   My Question or Issue i can't change my region! Spotify saying that I'm in Indonesia, but i live in Netherlands and can't cha...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Email Deleted

The email I had attached to my original Spotify account was deleted. Is there a way to recover my old account with a new email or tie it to another existing account?

  • Visitor
  • The email I had attached to my original Spotify account was deleted. Is there a way to recover my old account with a new email or tie it to another existing account?
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

My husband is on my duo account, but he can't access it.

He is trying to get back in. How does he do so? Does he log in using my username and pw? Or his? What if he can't remember his, how does he get it back?

  • Visitor
  • He is trying to get back in. How does he do so? Does he log in using my username and pw? Or his? What if he can't remember his, how does he get it back?
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist, songs and podcasts are not found.

There are no songs found anywhere in the app. I reinstalled 3 different times, with the 3rd time I just used a different email just to check it out. Somehow it works, so this means something is wrong with my account. I was able to use it yesterday or...

  • Visitor
  • There are no songs found anywhere in the app. I reinstalled 3 different times, with the 3rd time I just used a different email just to check it out. Somehow it works, so this means something is wrong...
  • AlejaR
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t accept my family premium invitation because it won’t let me log in

I can’t accept my Spotify premium family plan because each time I click accept and try to log in into ,google it says something wrong even tho it’s not and I reset my password and it’s still saying something is wrong so I don’t know what to do.

  • Visitor
  • I can’t accept my Spotify premium family plan because each time I click accept and try to log in into ,google it says something wrong even tho it’s not and I reset my password and it’s still saying s...
  • Novy
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Changing Email Address in Spotify

Trying to change my Spotify email address. Met with an error message saying it's unable to do it. Why? How can I get this updated?

  • Casual Listener
  • Trying to change my Spotify email address. Met with an error message saying it's unable to do it. Why? How can I get this updated?
  • adfrench
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unificar cuentas

Por razones de trabajo tenía dos cuentas, una que iniciaba con correo y la otra con facebook, al intentar unificarlas desapareció toda la información de una de mis cuentas (la creada a partir de facebook) y quisiera conservar las listas de reproducci...

  • Newbie
  • Por razones de trabajo tenía dos cuentas, una que iniciaba con correo y la otra con facebook, al intentar unificarlas desapareció toda la información de una de mis cuentas (la creada a partir de face...
  • Chacanva
  • Visitor
  • 9563 Views
  • 4 replies
  • 0 likes
  • 9563 Views
  • 4 replies
  • 0 likes

Necesito desconectar mi cuenta de Spotify de mi SmartTV (robada)

Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema. Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas se llevaron mi SmartTV, en la cual tenía mi cuenta de Spot...

Captura de pantalla 2024-05-12 a la(s) 19.22.26.png
  • Newbie
  • Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema.  Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas ...
  • Mon666i
  • Visitor
  • 1804 Views
  • 2 replies
  • 0 likes
  • Account
  • 1804 Views
  • 2 replies
  • 0 likes

Não estou conseguindo entrar na minha conta pelo numero de telefone

Coloquei o número certinho, mas não entra fe jeito nenhum. Já reinstalei o Spotify diversas vezes, mas não vai. Também já tentei logar pelo site, mas fala para eu verificar meu número de telefone do mesmo jeito.

  • Visitor
  • Coloquei o número certinho, mas não entra fe jeito nenhum. Já reinstalei o Spotify diversas vezes, mas não vai. Também já tentei logar pelo site, mas fala para eu verificar meu número de telefone do ...
  • Bittencourt
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Cannot find United States in Change Country

PlanDuo PremiumCountryCurrently Canada, trying to change to United States My Question or IssueIn Update Payment Details, I hit Change Region/Country, then I hit Change Country. In the Choose your Country screen, I cannot find United States. All other...

  • Visitor
  •   Plan Duo Premium Country Currently Canada, trying to change to United States   My Question or Issue In Update Payment Details, I hit Change Region/Country, then I hit Change Countr...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  •   Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...
  • Kmw20045
  • Visitor
  • 4314 Views
  • 20 replies
  • 2 likes
  • Other
    Subscription
  • 4314 Views
  • 20 replies
  • 2 likes

Solved!! I don't have access to to my email and to my account and i can't login

PlanFreeCountryCanada My Question or IssueBasically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my username, it doesn't work. I also don't have access to my account on any of my...

  • Casual Listener
  • Plan Free Country Canada     My Question or Issue Basically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my us...
  • Dhilchey
  • Visitor
  • 634 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 634 Views
  • 4 replies
  • 0 likes

Another person's account information on my account

PlanFreeCountryUSDeviceSamsung Galaxy 10+, LaptopOperating SystemAndroid 11, Windows 10 My Question or IssueA long time ago I signed up for a Spotify account, which I would occasionally listen to. One day I noticed someone else's account information ...

  • Visitor
  •   Plan Free Country US Device Samsung Galaxy 10+, Laptop Operating System Android 11, Windows 10   My Question or Issue A long time ago I signed up for a Spotify account, which I...
  • Not applicable
  • 1482 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 1482 Views
  • 2 replies
  • 0 likes

Move account without losing playlists or history

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Prolate 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I originally set up premium family my son used my login. Now I want to separate our play...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes