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can't log in my spotify, i dont know the email neither the password

can't log in my spotify, i dont know the email neither the password

i forgot my password and my email is not working anymore and i cant log in
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2 Replies

Hey @jane131,

 

I recommend reaching out to Support so that they can try to help you regain access to your account: https://www.spotify.com/about-us/contact/ 🙂

 

Thanks.

MaximSpotify Star
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Plan

Premium

Country Canada

 

Device

Samsung Galaxy 23

Operating System

Android Oreo, Windows 10,etc.)

 

My Question or Issue

I purchased a new phone for wife. Tried to login to Spotify, I know the username but not the password as I sent her an invitation when she first logged in. The only option in member accounts is to remover her an invite someone new. Why can't there be a send an new invitation button? 

 

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