Not getting 99 cent deal.

[nerdmaster2222]

So today I made a Spotify account thinking I would get the 3 monthes for 99 cents premium deal, but when I put in my credit card information, it said that I already used premium. Does anyone know how to fix this so I can get the deal?

[crematedman]

@nerdmaster2222 hey there, sorry to hear you're having issues with your subscription.

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it - they can have a look on their end and sort this out ASAP.