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Old Email Address

Old Email Address

I just got a new phone and trying to log-in to Spotify but it looks like the password I had attached to my Mac isn't correct anymore. I still have access to my spotify account on my old phone, but not to my new phone or computer.

I don't believe the App has any option to change my email address.

Old Email: <snip - Moderator Edit>

Reply
2 Replies

Hi there @user-removed,

Thanks for reaching out on the Community!

Technically you can update the email address from your account page or directly through the phone app, by heading to Settings > Account and tapping Edit next to the displayed email, however, you'll need to use reenter your password in order to save the changes. If you have access to your old email address, you can try resetting the password by following the steps here.

In case you no longer have access to your old email we suggest getting in touch with our Customer Support team so they can take a closer look into this.

Hope you get this sorted out. The Community is always here if there's anything else you need assistance with.

 

Cheers!

YordanModerator
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Plan

Premium

Country

 

Device

Iphone XR

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Ive been using my account log in by facebook and google, and come from nowhere my email become **bleep** and i dont know the current password.
username: <snip - Moderator Edit>

please help, i need to change default email to : **bleep**.

thanks.

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