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Over payment after up-grade to Premium Family

Over payment after up-grade to Premium Family

I realised that following an up-grade to Premium Family that I have been paying for my individual premium account plus the family account as I hadn't realised that I needed to amend payments in paypal. Could I have a refund please for the overpayment? Paypal transaction number is  B-1SJ68783DB1761442, note I have just cancelled the transaction for £9.99 montly and the £14.00 premium family payment remains. Thank you. 

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1 Reply

Hey there,

 

I'd recommend that you take a look at this support article about Spotify's Refund Policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks 🙂

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