Payin membership without linked email

[mrblah]

Plan

Premium

Country

Canada

Device

Samsung S8 and a laptop Win7

Operating System

Win 7

I realized a while ao that my work laptop and my phone didn'T have the same account on spotify and I wanted to correct that. My phone has a premium acocunt so I figured I'd log in to my laptop with the phone's account...

First aweful dscovery, android has no account info on mobile other than username(for **bleep** sake...) so i tried resettin the password on the website with the username.... only to be told that no email is linked to the account. HOW is this even possible? I setup this account a long time ago and I use only 1 email so I know what it should be but wth?

So now I pay for a premium that I can't access or change any information on because there is no email linked to it. 

I need help linking my email and resetting the password.... I'll jump through what ever hoops to ID but for fuks sake it shouldn't be this hard....

My Question or Issue

[Luan]

Hey, @mrblah 
Welcome to Spotify Community and thanks for reaching out here!

First of all, is there the possibility that you've created your account with a Facebook profile? If it's the case, simply choose LOG IN WITH FACEBOOK or CONTINUE WITH FACEBOOK to access your account.

If for any reason you can't log in with Facebook, follow these steps:

1. Go to our password reset form.
2. Enter the email address registered to your Facebook account.
3. Continue to create a password for the account.

And then, you'll be able to log in with your Facebook email address and new password. 

Keep me posted!

Kind Regards,

hezorg