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Profile picture and name gone

Profile picture and name gone

Okay, so my Spotify account is linked to my Facebook. Always has been. But I deactivated my Facebook account for like 3 days and when I reactivated and got back on Spotify, basically what happened was my profile picture is now blank and my name turned into numbers. I tried removing Spotify from my Facebook apps and logging back in through Facebook. Nothing happened. So, I don't know what to do. I don't want to delete the entire account and lose everything.
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1 Reply

Hi @WillCrotser!

 

Welcome to the Spotify Community!

 

Can you try to log out from the app and then back in? If it doesn't help, try the steps here.

 
Don't hesitate to drop us a message if you need extra help.
 

Have a great day 🙂 

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