Signed up for Groupon deal. Now auto charges but I have no account login associated

[jstankus81]

I signed up for the 3 month deal through groupon.  After it concluded I am now being charged the $9.99 monthly rate which is fine.  However, I am unable to login into my account once it carried me over to the monthly billing.  Neither of my email addresses are associated.  How would I go about getting linked to my account for in the future without being charged to sign up again?  Thanks

[MonicaM_Bogota]

Hi @jstankus81!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Can you try to log in using your Facebook log in info? Just mke sure to use the "Log in with Facebook" button.

If this doesn't help, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.