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Random songs being played by chrome player, but only my phone is signed in

Random songs being played by chrome player, but only my phone is signed in

As of yesterday spotify starts playing random songs every now and then. Songs I've never listened to, and shows it's being on a web browser (chrome). I've already signed out of all devices and changed my password, but the issue continues. 

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2 Replies

Hi @stijndehaas

It's good to know that you've already taken some steps. However, it's better to open the password reset form in a private/incognito window, and choose a strong password you haven't used before.
Then you can go to your account page and click SIGN OUT EVERYWHERE again.

It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.


If the issue persists, you can reach out to Customer Support.
You can find the contact form here.

 

Make sure to always protect your account

I hope it helps!

 

I agree with Emilia_8, that’s a good suggestion.

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