Someone keeps logging in to my Spotfiy despite me logging out everywhere and changing passwords

[Ovad]

Hi,

I've recently discovered that someone else is using my premium account. When I frist encountered this I logged out all my devices, changed Facebook password (the way I use to log into Spotify) and logged all my units back in. I just noticed today, like 4 days after all the changes, that the same person is logged in again.

This is not someone I know because I'm the only person using the account.

I've not seen anything on Facebook that my account is being logged in elsewhere (I have 2 factor authentication enabled).

How can I get rid of this person?

[Tom · Accepted solution]

Hello @Ovad!

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.

Let me know if you need anything else 😉

[Anomoly]

Someone really likes your music!

I would recommend changing the passwords on your email accounts also. 

[Ovad]

Hello,

Yeah I just did this and they fixed it for me, I was confused on how to get in contact with them at first which brought me here.

Thanks for the replys