Spotify Account Gone

[jacobbuckh]

Hello! I was recently using spotify perfectly fine, then one morning I was listening to music and the account started cutting out. I stopped using my account for a few hours, then tried to log in to my account on my computer. My comouter popped up with an error message #410. I tried to log in to my account again to regain access, but was unable with any of my passwords or my passowrd that I use for spotify. I went to the website to resend my password reset email, and inserted my username and waited for an email but none ever came. If I search for my account using a different account, the account is still there and functioning. The account is hooked to my PayPal, and I would like to regain access to the account. I have tried contacting Spotify support twice this week, but have not recieved a response to either case.

Spotify Case # 01389160

and Spotify Case # 01381065

My account's username is jbman223, I can provide all information needed, I would just like to get my account back so I can continue to listen to my music! Thanks a bunch!

[Jamie]

Hi Jacob,

I've chased your case up and made sure it's in the right hands. Please bear with us, an advisor will be back in touch shortly!

[Peter__]

I will escalate those case numbers for you now. 😉

Jamie is on it!