Spotify Family Plan in brazil - Spotify Família Brasil

[vulgojc]

Good morning, my sister signed the family plan but every time I try to put myself together, the following message appears: Oops, something went wrong. Try again. Can someone help me?

bom dia, minha irmã assinou o plano familiar porém sempre que tento me colocar junto aparece a seguitne mensagem: Ôpa, algo deu errado. Tente de novo. Alguém pode me ajudar?

[OviiiOne]

Hello @vulgojc, welcome to the Spotify Community!

Can you try the following?

• Clear cookies and cache
• Try incognito window
• Try with another browser

[YiChieh]

Same here in Taiwan! Please fix it asap!!!!!

[vulgojc]

I tried in all ways and nothing solved =/

[YiChieh]

I firstly thought it might bcz of the address or some setting problems, but now it seems like the system's dead. 😞

[SANTISMIX]

IN CHILE THE SAME PROBLEM: /

EN CHILE EL MISMO PROBLEMA 😕

[flapostali81]

I have the same problem and what he suggested here did not work either

[user-removed]

I have the same problem in Brazil.

[user-removed]

Hi @oviiiOne I have the same problem. I already tryed the steps you mentioned but unfortunatelly, didn't fix it.

[paulapriscila81]

Tentei por várias vezes incluir meu sobrinho e nao consigo. Já tentei novo e-mail,  browse diferente, fiz a limpeza dos cookies e nada. Somente aparece a msg Ôpa, algo deu errado. Tente de novo. Alguém poderia me ajudar?

[vulgojc]

eu também não consegui nada ainda =/

[brunasilveira]

Tentei tudo isso e o erro permaneceu!!!