Spotify Premium Family Account

[PattyDuque]

I searched online and see that spotify family can have up to 5 users. I only have three includinf myself, and do not have the option to invite anybody else. What is going on? How can I get access to my 5 accounts? I have been searching for an answer for 2 days. The site and app is extremely NOT user friendly when it comes to client service... Hopefully I get an answer, if not I will unsubscribe.

[MattSuda · Accepted solution]

Hey @PattyDuque

Sorry for the delay.

Check out the family help guide here:
https://support.spotify.com/learn-more/guides/#!/article/spotify-family

Also check out this thread for information:
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-Family-Q-amp-A/td-p/988520

What if I want to add another subaccount to my plan?

The number of subaccounts (i.e. the number of people you can invite) that you selected during signup cannot be changed. You may however cancel the subscription – at which point all members of the plan revert to Free level subscriptions if the current billing month lapses. You can then sign up again, selecting the number of subaccounts you want. You may re-invite the people you want to keep on the plan.