Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Wo kann diese belästigende Spotify werbung ausgeschaltet werden? Muss das sein? Bezahle doch schon mehr als genug für spotify in der Hochpreisknsel Schweiz. Daniel Ek kannst du spnst die Preise von Afganistan für die Schweiz aplizieren?
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Hey @anmlpr,
Thanks for reaching out. I hope you don't mind a reply in English since that's the official language of this Community.
Could you please provide an example for one of the ads you've seen within Spotify? Or when and where did they appear?
Es ist diw Werbung für Spotify Duo, Family oder Musik, Konzert für Musiker 123 was illegal ist da ich nie danach gefragt habe.
Thanks for the response @anmlpr.
With Premium, Spotify doesn’t play ads that interrupt the music listening experience, however you may still see sponsored content in other areas of the app. This might include personalized recommendations based on your listening history, which is another way for artists to promote their music on Spotify.
We really appreciate your feedback as we're always looking for ways to improve our users' experience. Thank you for sharing your thoughts.
Should you need help with anything else, the Community's here 🙂
Hello, I have the same issue here. You did not answer the question though: how do I turn off these recommendations? I always get them when I open the app and they stop the flow of my using the app. It is horribly annoying and I will never try out a song that was advertised to me in such an annoying way. I just want to quickly open a podcast and everytime I need to close an ad first. That is not what I am paying for. If such a function of turning this off does not exist yet, please tell me. And please consider introducing the option to people.
Thank you, kind regards
Maren
Just adding: the same goes for feedback requests in this forum or updating to family as OP wrote. Pop ups are simply always annoying except for extremely important news such as "someone hacked your profile" or "the world is ending". I will not upgrade to spotify family because of a pop up advertisement.
Wheres the answer solution? You are not allowed to give adds unless i asked for bevore accordkng to eu and swiss law. Where is your work for customer law how you blamed by the apple tax where you went to eu judgement?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…