Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify in PS4

Spotify in PS4

Hi, I am in  Colombia

 

I used to listen spotify music on my playstation, the account was synced with my Ipad.

Yesterday I open spotify on my playstation and I got the screen asking to create an account or log in using my user name and password. 

I went to the option with the spotify connect but I got a message saying that there is no support for my country (while getting that message, music starts to play) but as soon I click ok the music goes of and no connection is done.

 

I am in Colombia

 

I will apreciate your help.

 

 

 

Reply
1 Reply

Hey there! 

 

Unfortunately, Spotify isn't available in Colombia for Play Station as the error said. It's possible you were streaming from a different device and the music was playing through Connect. Thanks for the heads up though, we'll make sure to pass on your feedback to the right team.

Let us know if youhave any further questions.

 

Keep on rocking 🙂

Suggested posts