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Spotify logging me out on computer app

Spotify logging me out on computer app

Ok, so I use a Chromebook, and have the Spotify app installed. The app keeps on logging me out randomly and not letting me log back in. I have uninstalled and reinstalled the app, but it still will not let me in. I have multiple accounts that I know the password for, and the email (due to it being saved) but whenever I go to log in, it says incorrect username or password. I have checked and both the email, and the password I put in are correct. I have tried everything. It still wont let me in. 

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1 Reply

Hi @Brookeforreals,

 

Thanks for reaching out.

 

There isn't a native Spotify app for Chromebook, so can you elaborate a bit on what you're using? Have you installed the Android app? Does your login work normally on the website, such as the account page, on this and other devices? And are all the accounts you mentioned yours? If so, we advise combining them together and deleting unnecessary ones to avoid confusion.

 

Let us know how it goes.

JoanModerator
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