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Spotify showed wrong username, now all playlists are gone.

Spotify showed wrong username, now all playlists are gone.

My spotify somehow got hooked up with my gf's account. I reconnected it with facebook to get it right. Now all my starred and playlists are gone, and it says I only have a free subscription.

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I think it's best if you contact our payments team. They'll be able to get it all sorted.

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