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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9964 Views
  • 3 replies
  • 9 likes
  • Security
  • 9964 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497315 Views
  • 982 replies
  • 112 likes
  • Account
  • 497315 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214262 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214262 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122800 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122800 Views
  • 72 replies
  • 12 likes

Why is the limit to offline devices

Why do you limit the offline devices, I have 2 pc, 2 mobile phones, 1 tablet and one Ipod touch, and I would very much like to be able to have offline mode on all of them. Hope to get an answer to this. Kind regards.

  • Newbie
  • Why do you limit the offline devices, I have 2 pc, 2 mobile phones, 1 tablet and one Ipod touch, and I would very much like to be able to have offline mode on all of them. Hope to get an answer to th...
  • Peter__
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Paying Premium Customer

Having serious issues using a premium priced service. Repeated login and sign up difficulties. It is quikly becoming more hassle than its worth and will not pay a dime if it is not resolved ASAP. You're charging twice as much as Xbox live, there is n...

  • Regular
  • Having serious issues using a premium priced service. Repeated login and sign up difficulties. It is quikly becoming more hassle than its worth and will not pay a dime if it is not resolved ASAP. You...
  • Peter__
  • Community Legend
  • 388 Views
  • 10 replies
  • 0 likes
  • 388 Views
  • 10 replies
  • 0 likes

Please help me delete my account!

I closed my account and it said it had already charged my bank so I could use it till April 19th. Well my bank recently got charged again for Spotify. I log in in my computer and it says to get it like if I didn't have an account. I try it on my phon...

  • Casual Listener
  • I closed my account and it said it had already charged my bank so I could use it till April 19th. Well my bank recently got charged again for Spotify. I log in in my computer and it says to get it li...
  • Peter__
  • Community Legend
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

30 day free trial only? Not free?

I've been using Spotify for free for a long time. Now, installed it on my new tablet and I only have it for a 30 day free trial? What changed?

  • Newbie
  • I've been using Spotify for free for a long time.  Now, installed it on my new tablet and I only have it for a 30 day free trial?  What changed?
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

My account is compromised

The only way I can access my spotify account is if I login with facebook, someone changed the email address and password on my account. I need it reset back to MY email. Please any help would be greatly appreciated, thank you so much.

  • Casual Listener
  • The only way I can access my spotify account is if I login with facebook, someone changed the email address and password on my account. I need it reset back to MY email. Please any help would be grea...
  • Peter__
  • Community Legend
  • 246 Views
  • 3 replies
  • 0 likes
  • 246 Views
  • 3 replies
  • 0 likes

Solved!! Premium subscription not working

I upgraded to Spotify premium 2 days ago. It is recognized on my account when I log into Spotify in my web browser, but fails to show in the application on my Mac, on my phone and in my pad. I sent a query yesterday asking for this to be rectified bu...

  • Newbie
  •   I upgraded to Spotify premium 2 days ago. It is recognized on my account when I log into Spotify in my web browser, but fails to show in the application on my Mac, on my phone and in my pad....
  • Peter__
  • Community Legend
  • 1058 Views
  • 18 replies
  • 0 likes
  • 1058 Views
  • 18 replies
  • 0 likes

Is there any way to edit (not hide) the "I've been listening to:" section on my profile?

For some reason, my profile only lists me as listening to one artist- one that in no way represents my musics taste. What can I do???

  • Newbie
  • For some reason, my profile only lists me as listening to one artist- one that in no way represents my musics taste. What can I do???
  • Peter__
  • Community Legend
  • 2204 Views
  • 2 replies
  • 0 likes
  • 2204 Views
  • 2 replies
  • 0 likes

Deleting facebook

Hi, first i want to say that i love spotify. I am a premium customer and i origianlly logged on through facebook. I am now deleting my facebook account forever. I understand i can no longer log into spotify using that account. However, i am trying to...

  • Newbie
  • Hi, first i want to say that i love spotify.  I am a premium customer and i origianlly logged on through facebook.  I am now deleting my facebook account forever.  I understand i can n...
  • Taylor
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

I pay for no ads, why push ads?

I have a premium account but somehow I got a Daft Punk push notification to all my devices. I'm assuming this was an ad?Surely by paying for an "ad free" service I shouldn't receive ads unless I explicitly opt into receiving them?

  • Casual Listener
  • I have a premium account but somehow I got a Daft Punk push notification to all my devices. I'm assuming this was an ad? Surely by paying for an "ad free" service I shouldn't receive ads unless I ...
  • adk3
  • Casual Listener
  • 431 Views
  • 3 replies
  • 2 likes
  • 431 Views
  • 3 replies
  • 2 likes

Need help with missing password

Hi I have forgotten my Spotify password, and can't use Spotify on my phone.. I can log in to the website with Facebook, but in order to change the password, I need the original password.. I have tried to get a reset password mail, but I never receive...

  • Casual Listener
  • Hi   I have forgotten my Spotify password, and can't use Spotify on my phone.. I can log in to the website with Facebook, but in order to change the password, I need the original password.. &...
  • Camouf1age
  • Casual Listener
  • 289 Views
  • 4 replies
  • 0 likes
  • 289 Views
  • 4 replies
  • 0 likes

Premium in practice but free on the spotify homepage

Hi, Ihave premium, but realised I dont listen that much anymore and wanted to downgrade. When logging in on my account on the spotify, however, it says I'm a free user. I got charged today, and I listen now without commercials, so its premium for sur...

  • Newbie
  • Hi, Ihave premium, but realised I dont listen that much anymore and wanted to downgrade. When logging in on my account on the spotify, however, it says I'm a free user. I got charged today, and I lis...
  • Taylor
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Account Help

I have already deleted my Facebook account, but I was a paid-user. I have since created this account as I really love spotify and want to continue using it on a paid basis. What can I do to cancel my previous subscription? I don't know what to do bec...

  • Casual Listener
  • I have already deleted my Facebook account, but I was a paid-user.  I have since created this account as I really love spotify and want to continue using it on a paid basis.  What can I do ...
  • wdbspotify
  • Casual Listener
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
  • 0 likes

Premier account disabled on cellphone

HiI recently purchased spotify premium and added the account on my cell phone. The account was just valid for 48hrs on the cell, and now it seems like it`s blocked. I can log in, but I have no access to my lists. The cell is a Samsung Galaxy S2.Also,...

  • Newbie
  • Hi I recently purchased spotify premium and added the account on my cell phone. The account was just valid for 48hrs on the cell, and now it seems like it`s blocked. I can log in, but I have no acce...
  • annerbowman
  • Casual Listener
  • 299 Views
  • 4 replies
  • 0 likes
  • 299 Views
  • 4 replies
  • 0 likes

Cancel

I want to cancel my Spotify Premium subscription. I am unable to do so. I can not find a way to contact customer care. I work in customer care answering emails for a large company and I have NEVER in my life had a company make it this difficult to re...

  • Newbie
  • I want to cancel my Spotify Premium subscription. I am unable to do so. I can not find a way to contact customer care. I work in customer care answering emails for a large company and I have NEVER in...
  • Peter__
  • Community Legend
  • 402 Views
  • 4 replies
  • 0 likes
  • 402 Views
  • 4 replies
  • 0 likes

Switching from Facebook Login to Login with Spotify Details. How?

I logged in with Facebook details.Is it possible to login with Spotify details instead?If so, how?Doesnt seem to be possible.

  • Casual Listener
  • I logged in with Facebook details. Is it possible to login with Spotify details instead? If so, how? Doesnt seem to be possible.
  • Peter__
  • Community Legend
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Deleted playlist

i accidentally deleted a playlist on spotify, is there any way to recover it?

  • Newbie
  • i accidentally deleted a playlist on spotify, is there any way to recover it?
  • Peter__
  • Community Legend
  • 418 Views
  • 3 replies
  • 0 likes
  • 418 Views
  • 3 replies
  • 0 likes

can i change my library into album format

is there a way of changing all the individual tracks listed into album format, it takes an age to go through hundreds of singles listed or am i doing something ridicliousy stupid here

  • Visitor
  • is there a way of changing all the individual tracks listed into album format, it takes an age to go through hundreds of singles listed or am i doing something ridicliousy stupid here
  • wsinned
  • Casual Listener
  • 550 Views
  • 3 replies
  • 0 likes
  • 550 Views
  • 3 replies
  • 0 likes

Solved!! Unlimited account vs. premium

I just wanted to know all the differences. I have a few questions: 1. Can I listen to unlimited music using an unlimited account?2. Can I only download music using the premium account?3. Do I get any adds using the unlimited account, either visual ad...

  • Casual Listener
  • I just wanted to know all the differences. I have a few questions:   1. Can I listen to unlimited music using an unlimited account? 2. Can I only download music using the premium account? 3....
  • kemo360
  • Casual Listener
  • 970 Views
  • 2 replies
  • 0 likes
  • 970 Views
  • 2 replies
  • 0 likes

Can't unfollow someone.

I accidentally followed someone and now cannot unfollow them. I have tried on my phone and on a couple of computers and everytime, the person still shows up as someone I'm following. Is there anything that Spotify can do to help me unfollow this guy ...

  • Regular
  • I accidentally followed someone and now cannot unfollow them.  I have tried on my phone and on a couple of computers and everytime, the person still shows up as someone I'm following.  Is t...
  • ryanunterberger
  • Regular
  • 2187 Views
  • 2 replies
  • 0 likes
  • 2187 Views
  • 2 replies
  • 0 likes

my account

When I signed up for the free 30 day premium account, the website said to make sure I cancel my subscribtion to avoid any charges after thirty. My 30 days will be up soon, an I am unfortunately broke. I need help cancelling this. HELP!

  • Casual Listener
  • When I signed up for the free 30 day premium account, the website said to make sure I cancel my subscribtion to avoid any charges after thirty. My 30 days will be up soon, an I am unfortunately broke...
  • roxicarmichael
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes