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Strange payment appears in my bank account

Strange payment appears in my bank account

Plan

Student Premium

Country

United Kingdom

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I found my 2 payments appear in my paypal and another bank account every months!!! However, I don't have 2 accounts and it is not possible for me to have 2 accounts using student discount. I am wondering if it is possible to find the other account, otherwise refund me the membership fee for the account I don't know.

Reply
1 Reply

Hey @chenyq,


Thanks for reaching out.

 

The first thing I recommend doing is checking if you have any other Spotify accounts. You can use the steps outlined in this FAQ article 🙂

 

Let me know how it goes.

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