Subscribtions

[Missyy]

I have 2 year with rogers. Everything is active on their end but why can't I get the premium on here with my account? No selection when it asks for cell provider

[crematedman]

@Missyy Hey there, sorry to hear you're having trouble accessing your premium.

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it - they can have a look on their end and sort this out ASAP.

Let me know if you need help with anything else!