Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Subscription cancellation

Solved!

Subscription cancellation

Hello, 

 

When i cancel my premium subscription now, will i still be able to use the remaining days? I just payed for a month but dont want to do this anymore.

 

Thanks in advance, 

 

Reply

Accepted Solutions
Marked as solution

Hey there ThejMan and welcome to the community!

 

I hope you have great day.

 

I know you want to cancel your service, but is there any questions where I can help you? If you have problems with Spotify, I can try to help you with these!

 

If you still want to cancel your sub, you can use it to the end.

 

Sad to see if you go, after that you can enjoy Spotify Free. You're welcome back for one month or more Unlimited or Premium at any time.

 

Have a lovely day!

View solution in original post

Marked as solution

Hey @ThejMan 🙂 

 

Yes, your account will remain on premium until your next renewal date at which point if you have cancelled it will revert to Spotify free. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

17 Replies
Marked as solution

Hey there ThejMan and welcome to the community!

 

I hope you have great day.

 

I know you want to cancel your service, but is there any questions where I can help you? If you have problems with Spotify, I can try to help you with these!

 

If you still want to cancel your sub, you can use it to the end.

 

Sad to see if you go, after that you can enjoy Spotify Free. You're welcome back for one month or more Unlimited or Premium at any time.

 

Have a lovely day!

Marked as solution

Hey @ThejMan 🙂 

 

Yes, your account will remain on premium until your next renewal date at which point if you have cancelled it will revert to Spotify free. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thank you for these answers. 

 

I would like to cancel because i do not have the money right now, maybe later. 

 

By the way it would have been nice to let users know when their free period ends and they will be billed for further use. 

 

 


@ThejMan wrote:

Thank you for these answers. 

 

I would like to cancel because i do not have the money right now, maybe later. 

 

By the way it would have been nice to let users know when their free period ends and they will be billed for further use. 

 

 


Hey there.

 

I understand you.

 

You're very welcome to use Spotify in Free mode. You can listen music in 160 kbps quality with ads and time limits.

 

It's great free music! Stay with Spotify - Free service is also good 🙂

Hi, I've just cancelled my subscription and it says it will end on the 14/11 but I was just wondering, will I still get charged? This probably,sounds like a stupid question but I really need to know

Thanks

It shouldn't renew if your cancellation worked. You can probably tell by seeing if it says it will be renewed under your Subscription Status here.


@Isaac_Sasso wrote:
Hi, I've just cancelled my subscription and it says it will end on the 14/11 but I was just wondering, will I still get charged? This probably,sounds like a stupid question but I really need to know

Thanks

If your online overview says your account is going to revert to Spotify free on 14/11 then you won't be billed again 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I never intended to pay for Spotify. I signed up for the free account. I want to cancel my account unless there is an option for free unlimited.

What does your subscription overview say @ctheresa ?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

how do i turn off shuffle play?

how do I cancel my premium subscription?

What are you using spotify on?


@armonkman wrote:

how do i turn off shuffle play?


 

Cancellation page is here - https://www.spotify.com/account/subscription/cancel/


@armonkman wrote:

how do I cancel my premium subscription?


 

how do I stop shuffle play? I am on an iphone 5.

Play a track, then tap the track name at the bottom of the screen to go to the now playing screen, hit the "i" in the top left corner and there is a shuffle option there.

I have tried to cancel my subscription to Spotify, don't have the money right now, but I don't see where the cancellation went through. How to I know for sure I won't get charged next month?

If you have cancelled your online overview will say your account will revert to Spotify free:
https://www.spotify.com/account/overview/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts