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Supposedly payment problems with my Spotify Premiu

Supposedly payment problems with my Spotify Premiu

I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to successfully process your payment for Spotify Premium. Please check your payment details and make sure your account has sufficient funds. We will try to process the payment again in the next few days.

Update payment details.’

 

Sender's address contains "cartitfast" (full adrees is bleeped by Spotify)

 

The link behind ‘Update payment details’ leads to: [remove link to phishing site]

 

That seems strange to me. Especially as Paypal debited the monthly amount correctly (!). But the email looks very genuine .... Has anyone had similar experiences?

 

Reply
1 Reply

Hey @Longolong,

 

Thanks for reaching out.

 

If the sender's email address does not end in @spotify.com, it is 100% not a legitimate email from Spotify. 🙂

 

You can find more info about it here.

 

Hope this helps!

MaximSpotify Star
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