The current plan is shown as Spotify Free but I am in a Premium Family Plan

[Ger13]

How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success

[Billy-J]

Hey @Ger13, thanks for reaching out to the Community!

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, and unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference. It'd also be helpful to let me know if you are the plan manager or a member of a Premium Family plan.

Let me know how this goes!