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This email address or username is not linked to a Spotify account issue

This email address or username is not linked to a Spotify account issue

I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account".

So I try to Continue with Google. However I then get "You do not have a Spotify account connected to your Google Account. If you have a Spotify account, please log in with your Spotify email or username. If you do not have a Spotify account, please sign up."

So I then try and sign up but dont click via google. I manually type in my gmail account to sign up with but then get "This address is already linked to an existing account. To continue, log in."

 

I have used another email to create this post but still need to sign up with another email account.

Help!

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1 Reply

Hey @Normskii, thanks for reaching out to the Community!

 

In this case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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