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Trial period in July 2015

Trial period in July 2015

I joined last month (July)... From 'memory' I thought I had a 3 or 6 month prem trial (through link from Sonos). The email I received and subscription receipt make no reference what so ever to the trial period/length... But I have been charged after 1 month.... Can anyone confirm trial period last month? It says 2 months now but I don't know when that was published?
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What Sonos device did you purchase? And did you have to do anything involving activating? Keying in a code?


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Sonos Soundbar, Sub, and couple Play1s.

I don't recall code during setup? I followed a link in the Sonos app to register Spotify if I wanted to trial it... But from memory it wouldn't have been only a month else I wouldn't have bothered to be honest

You should be getting a 6 month free trial from Spotify. 

 

Contact Spotify Support here - https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

 

If Spotify doesn't resolve your issue and sends you an automated message, feel free to reply to the no-reply email.


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I can speak to you in English, Español, Français, Italiano, 日本, 普通话, 廣東話, 한국어, Tiếng Việt

What's a Spotify Rock Star, and how do I become one?
I'm not a Spotify official! Just here to help!

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