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Unable to login through Google

Unable to login through Google

Plan

Premium

Country

Italy

Operating System

Android

My Question or Issue

I got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was logging in through Google account. It just keeps telling me "OOps there was an error..." 

I do have another free Spotify account to which I'm connecting with an email address and password, that one works fine

Reply
1 Reply

Hi there @naadi,

 

Thanks for the post.

 

This can sometimes happen if you move countries. Go to your account page and check that the country set on your account matches the country that you're currently in. If the countries don't match, you can follow this guide to update your information.

 

Let us know how you get on.

AlexModerator
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