Username is string of numbers and letters, but it's fine in Community?

[user-removed]

I recently made this new Spotify account since I know it's impossible the change your username otherwise (I know you can connect to Facebook, but I don't have one). I entered the new username I wanted it to be on mobile, but when my account was all set up, it was a string of numbers and letters. I logged into the new account on desktop and it was numbers and letters there as well. I figured it must've been some "new account" type thing and I do know that supposedly it's numbers and letters to keep track of data so I let it be, but it's been a while now and it's still that same string.

I changed my username here on this Community thing to see if that was the problem, but it doesn't seem like that's the case. Basically the username is what I want on here, but actually viewing my account on the mobile and desktop app has my user as numbers and letters.

I don't remember any of this kind of stuff happening with my old account either, as far as I recall when I made that account it was the user I entered from the get-go. I know this isn't really a big deal, but I just want my new user to be what I entered, y'know?

I don't know if this can be solved, but I would still appreciate any kind of help. (I also apologize for any weird or awkward wording in this, I'm autistic. I'll try to elaborate further if need be.)

[DanielTham]

Hi there

Please check out this link below. It should explain quite abit of usernames. And yes, community is separate from spotify itself.

https://community.spotify.com/t5/Spotify-Answers/How-do-I-change-my-Spotify-profile-name-or-username...

Let me know if it helps!

Cheers!

[Emilia_8]

Hi @user-removed, 

Thank you for reaching out here in the Community!

And no worries, your message was clear and easy to understand. 

To add to what @DanielTham mentioned, please check this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

Let me know if you need anything else!

[user-removed]

thanks!