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Vodafone + spotify

Vodafone + spotify

Hi Ive recently been offered free premium with vodafone so I have cancelled my premium acc, which ran out yesterday. 16/06.

 

I have today tried to use the vodafone upgrade but it seems to think I still have an active premium acc. Even tho Spotify and Alexa know I am now on free.

 

Anyone had any experience of this and or how to fix?

 

Many thanks 

Ed

Reply
1 Reply

Hey @eob13681, welcome to the Community!

 

Can you make sure that you're Free by logging in here? If you log in and your account shows as Free, just reach out to Vodafone to activate your subscription.

 

Be sure to keep us posted on the results.

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